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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 27, 2020

Joe Hilliard is very easy to work with and does his job well. He is very professional and is always sure to describe what has to be done or what has been done. He does not mind answering questions or find More

by Jane E Krimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

I typed this once and it seems that all of my words disappeared. You should not specify this high of a word count for this survey. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
December 15, 2020

Great customer service every time I make an appointment. Joe always explains what was done. Also makes recommendations on what else needs done in the future. More

by BOSLEY1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Always been great about everything! Flexibility in scheduling, quality work and nice people!! Have Dealt with Corey and Justin and they are truly the best More

by bknudsen
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Corey Graham
December 11, 2020

I saw Kim Rafferty in the service center and she was great to work with. She was knowledgeable, friendly, and got my Jeep done in a timely manner. I got my Jeep brand new in April and it’s driving bette More

by Kmr1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
December 11, 2020

I was able to drop off my Jeep for service and come back later to pick it up. I didn’t have to wait in the lobby for it. More

by cheneylc03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
December 09, 2020

Great service and everyone is super nice. Very clean and social distancing in effect . They listen to what you have to say and take that into account. More

by MFSKLAMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Kim Rafferty
December 04, 2020

we had some repairs done. Their was a few hiccups along the way but the service department went above and beyond making sure we were happy before we picked our jeep up. More

by GSWIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
December 01, 2020

Staff and Crew are awesome here. Always positive vibes and great service. Work has always been prompt, waiting area is clean and distanced, any questions are responded to in a timely manner. These guys ro More

by ahughes6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Corey Graham, Kim Rafferty, Todd Bamm, Dan Kalifoot, Scott Sobie
November 30, 2020

Klaben always takes great care of me and provides the best service! Staff always super friendly and welcoming, definitely the best dealer I’ve ever worked with and will only buy my cars/ service from the More

by jakeballard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Corey Graham
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