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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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January 09, 2021

Kim is always helpful and knowledgeable car is done in timely manner and always washed when we pick up. Dealership is clean and nice always. More

by mikepurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
January 08, 2021

I lease so I'm a frequent customer, and mean FREQUENT! We've joke about the bad luck I've had being truly book worthy! Justin is literally the reason I've stuck w Klaben and have not shopped other dealer More

by bcarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
January 08, 2021

I recently had my car serviced at Klaben. I want to say that after checking with my service technician specialist Justin Stinnitt several things about the service that was preformed were explained clearly More

by ROLLANRAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Stinnett
January 07, 2021

Car towed in at about 9:30am and was back to me same day. No appointment, Justin handled it quickly and professionally! Impressed at quickness. More

by john.gless.50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
January 07, 2021

Justin went above and beyond to make sure I had top quality service. I never write reviews but I have to tip my cap once again, to Klaben in Kent! I've been here twice and everytime I leave I feel like More

by bnjmnblckwll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
January 06, 2021

It was great my car was done quickly when it went in. It was great to work with Corey as he was very helpful. Thanks! More

by heartssv2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
January 05, 2021

Klaben’s service dept is very well organized. Service is reliable, prompt, and complete. People are upfront, and friendly. Waiting area is comfortable. The entire experience was great...and very much unlike More

by dalbainy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Kim Rafferty
January 04, 2021

I had to spend almost four hours in the service lounge before getting my Pacifica repaired. It was not Joe Hilliard's fault the repair to the "Stop - Start option" took a long time to repair but he kept More

by hempt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Happy with the quality of work the people they're so friendly and they know what you need and they don't try to sell you stuff you don't need More

by sueistrouble
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott fuller, Kim Rafferty
January 03, 2021

Awesome Justin did a great fast job of getting my truck fixed. He also was vary knowing of parts and and products. Also vary helpful with any questions about ram that I have More

by SHOTGUNBS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
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