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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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April 02, 2021

Very professional and thoughtful to my needs. Even though it took three trips from Parma, Oh to have my service need completed, Justin was very appreciated of my business and commitment to Klaben. More

by bigtone312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
March 29, 2021

Kim was absolutely amazing in getting my Jeep in and fixed in such a timely manor. The service department here always goes above and beyond. More

by Frank2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
March 29, 2021

Excellent and timely service, paired with friendly and helpful people. Went above and beyond, and all I came in for was an oil change! Topped off everything and kept me fully updated the whole time. Highl More

by I.OSBORNE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Karam, service mechanic, Kim Rafferty
March 26, 2021

Every thing was great, Corey was very professional, very polite, he answered all my questions and my service took just under an hour as he indicated it would. More

by bo.jones12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
March 25, 2021

Kim, took care of our Jeep in a very timely fashion. We will return here for more service. We were scheduled very quickly and our overall experience was great. More

by robert_2804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
March 23, 2021

Joe Hilliard is and has been one of the reasons I take my vehicles there to be serviced. Our Chrysler 200 recently was in an accident and was a total loss. We did all of servicing at Klaben routine and other More

by SHVDMONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
March 22, 2021

Really good experience. They were truthful about what was going on with Jeep and the price for repair. Everyone I met and spoke with, we’re very friendly. I will definitely tell others to call Klaben f More

by cbreeden55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
March 22, 2021

Kim always makes sure to take great care of my Wrangler! She is very knowledgeable and always willing to help wherever she can. She works around my schedule and always provides a rental if and when I am t More

by Chadwick.tatro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
March 18, 2021

Once again Kim is very kind and tries to give you the best price possible to fix your car. If it doesn't need fix she tells you. Great to talk to and you can tell she cares about her customers. More

by Royalgoldens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
March 17, 2021

Joe is excellent. We trust the Klaben service department to take care of our Pacifica. This is our second Klaben Chrysler and our daughter just bought her second Klaben Jeep. We told her call Joe for servic More

by BCJABCDMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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