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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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May 31, 2021

Justin was prompt and very helpful. He got me a ride home since it was going to take some time to fix the problem. Great customer service! More

by gonnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
May 29, 2021

I’ve been working with Klaben for 38 years. The dealerships philosophy has always been the same “ Customer first!” I have always had a positive experience with Klaben because of the people and serv More

by MMEKEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
May 26, 2021

Special thanks to Joe and the service team for taking care of my Jeep. I had to have an unscheduled tire replacement. Joe got me in right away. Thanks again! More

by njohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

I drove all the way from Massillon (almost an hour drive) for service on my 2017 Pacifica. Joe Hilliard was very nice and got me in and out in under an hour. Thank you Joe.!! More

by hempt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Kim was wonderful in getting our Jeep Wrangler in for service and being very personal and friendly. The technician made sure that we could safely drive! More

by joankubus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 25, 2021

I truly enjoyed working with Gina! The entire process was very pleasant! It was low pressure and she was so accommodating! She took the time to explain in detail the vehicle information, which took her beyon More

by eannm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Williams
May 21, 2021

Justin took the time to explain everything that was going on with the jeep and I was treated with the utmost respect. He is also funny More

by diannabalog
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
May 20, 2021

Service advisor Kim Rafferty and the Klaben service dept went above and beyond to solve my electrical problem with my 2012 Town n Country. They accepted a drop in request for a quick diagnosis on a Saturday More

by josey536771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 19, 2021

INCREDIBLE EXPERIENCE! Top notch family environment and super team. Got the vehicle back up light changed out no problem. Ultra quick service and Thank you! More

by swansonphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
May 18, 2021

This was my 2nd visit to the dealership for routine maintenance on my Dodge Ram 1500. Purchased new tires. About 3 weeks later, one of them got punctured with a screw. Klaben repaired it pro-bono. Stel More

by Albert Pecoraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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