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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,046 Reviews

2,046 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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September 08, 2024

Joe is great! We trust him with our vehicles. He identifies the problem and gets the work done. More

by Nana&Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa
September 06, 2024

Was happy to get my car in the same day and it was a quick turnaround. More

by mike.grone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan, Harley Burrows
September 05, 2024

Great job very friendly people in and out in less than a hour. Keep up the good job More

by tarek8141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
September 04, 2024

Jared was great! It would've been nice to get a phone call after having my jeep 7 hours and it wasn't even looked at. More

by tamibowersock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Taylor
September 03, 2024

I like working with the Klaben Staff. They know how to communicate issues and what is needed to fix them. More

by GLEIXNERS792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Cheerful, friendly and in a timely manner. My issues were communicated and addressed quickly. I'm very happy that the problems with my vehicle were resolved. More

by ladybake3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley Burrows
August 26, 2024

The service team figured out what was wrong with my car right away. Needed parts were on hand, so everything was handled in one visit. I also appreciated the free car wash. Thank you, Klaben! More

by maherkimer
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very efficient check in process and friendly service advisers. Also very clean area as was the waiting area. More

by JEAB12972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

If I could give more than 5 stars I would! It’s not often I give a review online but this is well deserved. Joe has exceptional customer service and makes sure you’re satisfied before leaving More

by Ryanmcdonald330
Service Communication
Recommend Dealer
Yes
Employees Worked With
August 19, 2024

Joe is very professional and courteous. He took care of my concerns. Called to let me know my vehicle was ready for pickup. He ordered the parts. I have already received an email indicating More

by geonbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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