Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,008 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
oil and filter change Justin Stinnett was very courteous and very friendly when I called for an appointment and also when I was at the service center. He explained the ser Justin Stinnett was very courteous and very friendly when I called for an appointment and also when I was at the service center. He explained the service they perform and told me how long it would take. He is very customer service oriented and I will continue to have my vehicle serviced at Klaben. More
Klaben CJDR Service Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down th Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down the street. They've always been five star in my book. Look at other dealers' ratings and you'll see a difference. More
Great first time experience Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questi Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questions. He kept me informed about the service being done on my Jeep. It's very nice to work with Joe, a smile goes a long way! More
Surprised! I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I ar I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I arrived at Klaben Chrysler Service Dept at 2:30pm. With that in mind I knew that I would have to wait because they looked quite busy and I was ok with that, after all I was early, to my surprise at 3pm Justin had called out my name and the oil change was completed. I was surprised and definitely not expecting it to be completed that quickly. Always a pleasure to stop in at Kalben's Service Dept, whether it be for service or just to say Hello...always a family atmosphere. Justin is a awesome Service Advisor and is always friendly and smiling. No matter the mood with customers towards Justin...He always listens...expresses his concerns and handles situations with the upmost sincerity and concern for the customer. More
awesome we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. More
Wonderful customer service Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealer Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealership I've used for the past 14 years! More
Great customer service The service advisor was very helpful when it came to the problems that I was having with my Jeep Grand Cherokee. They fixed everything in a timely mat The service advisor was very helpful when it came to the problems that I was having with my Jeep Grand Cherokee. They fixed everything in a timely matter. Anytime I have a problem I will contact him from now on because I know the issue will get resolved. More
Great customer service! HIghly recommend! Justin Stinnett and Brian Binegar provided great customer service! I was in and out in a timely manner and have never had to return for any follow-up Justin Stinnett and Brian Binegar provided great customer service! I was in and out in a timely manner and have never had to return for any follow-up work. Brian was very thorough and knowledgable. He made great and honest recommendations regarding the future needs of my Jeep. Justin was very personable and upbeat. He makes the process of getting in and out for service quick and seamless. I highly recommend these guys! More
Super service Had to get some work done on my truck and was very pleased with the service dept. Justin in service was awesome,super friendly and informative. Had to get some work done on my truck and was very pleased with the service dept. Justin in service was awesome,super friendly and informative. More
Efficient, Friendly and Quick I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done. Joe Hilliard is extremely friendly, willing to answer my questions and always makes sure to accommodate my busy schedule. This dealership/service center is excellent. Thank you Joe for your continued service. More