Klaben Chrysler Jeep Dodge Ram - Service Center

Most professional repair visit I've ever had! Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigne Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigned my Jeep to Mike Hall for the repair and inspection. Mike was very thorough and discovered a rear brake issue. They fixed my oil leak, rear brakes and provided me with a more than fair price. Joe kept me informed of the progress as I waited for my Jeep. The Service Manager Mike VanHoose personally thanked me for coming in and having my Jeep serviced there. WOW!!! I will not hesitate bringing my Jeep here when it needs any other work. What a TEAM! More

Routine maintenance I have been pleased with Klaben since my very first visit. Even though they didn't end up having the vehicle I wanted to purchase, I chose to return h I have been pleased with Klaben since my very first visit. Even though they didn't end up having the vehicle I wanted to purchase, I chose to return here for all of my service needs based on the outstanding quality of people I had interacted with while Jeep shopping. I couldn't have made a better choice! I've been going here for four solid years and can't imagine going anywhere else. I highly recommend this dealer. While everyone in the service department has always been very friendly and extremely helpful, I must say I do throughly enjoy working with and appreciate Justin. He's excellent! I honestly can say I trust that I am getting the best service at the best price here at Klaben. More

Justin Stinnett was a 5-STAR!! Having not worked with the service department before, Justin Stinnett handled my needs with absolute professionalism. I felt very well taken care of. Having not worked with the service department before, Justin Stinnett handled my needs with absolute professionalism. I felt very well taken care of. Thanks Justin!! More

Awesome service I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they we I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they were with my Jeep plus he let me know that there were software updates that needed to me done. That is a huge help to me. I would recommend Klaben with their sales and services! More

Jeep Commander Repair - Justin Stinnett - Service Department Justin was amazing. My 2008 Jeep Commander's key kept getting stuck in the ignition, and I needed a new radio. Justin went beyond the effort for nor Justin was amazing. My 2008 Jeep Commander's key kept getting stuck in the ignition, and I needed a new radio. Justin went beyond the effort for normal customer service. He determined the problems quickly, and even had the replacement parts overnighted to accommodate my travel schedule. I have found a home at Klaben Chrysler Jeep Dodge Ram for my future Jeep servicing, in Kent, Ohio, thanks to Justin. Even though I live in Pittsburgh, Pennsylvania. More

Justin Stinnet is Awesome! As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer all of my questions! He treats me with respect and honesty! He is why I continue to use Klaben Service Center. More

Everything about Klaben is AWESOME!!!! I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They are bar none the best dealership I have been to and I will NEVER go somewhere else. More

Ram 1500 Alignment Review When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justi When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justin and the Klaben Team met these goals on my visit. The service was completed without undue delay, at a good price, and Justin helped schedule the appointment around my changing work schedule. Thank you to Justin and the Team. More

Justin Stinnett makes service a good experience. There aren't enough nice ways to compliment the personal service Justin provides every time I come in. We have two vehicles serviced at the Klaben dea There aren't enough nice ways to compliment the personal service Justin provides every time I come in. We have two vehicles serviced at the Klaben dealership and Justin's been involved since the first oil change on our 2012 Jeep. He's done a commendable job making sure my vehicle is properly serviced and recently went above and beyond working with my extended warranty. His diligence more than recouped our investment in one use. Thanks, Justin !! Brett + Elizabeth, Happy 2012 Jeep Liberty Owners More

Service Advisor Joe Hilliard We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. He always gives us the estimate before working on our cars and if anything else is found wrong gives us a call before doing the work. More