Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,893 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Exceptional! I had my first scheduled check-up/oil change on my new 2014 Cherokee. Amber was very courteous, and got me signed in promptly. I could barely finish m I had my first scheduled check-up/oil change on my new 2014 Cherokee. Amber was very courteous, and got me signed in promptly. I could barely finish my cup of coffee before my service was complete! My thanks to Amber and the service team at Klaben Chrysler Jeep Dodge Ram Service Center for the friendly and prompt service! More
customer service I went to Klaben Dodge for service today. Justin Stinnett was extremely accomodating and personable. He was diligent in his work and very understand I went to Klaben Dodge for service today. Justin Stinnett was extremely accomodating and personable. He was diligent in his work and very understanding of my disability. He moved my car so that I did not have to walk far due to my knee injury. I found that Justin is a very good representative of Klaben and of Dodge in general. He previously took care of my car service in the past and I must say he is always helpful, cheerful and generous in dealing with clients. I highly recommend Justin and Klaben. More
We are loyal customers of Klaben Chrysler service Justin Stinnett is a very courteous employee. He goes out of his way to do a great job for anyone he deals with. Our service was very fast and ver Justin Stinnett is a very courteous employee. He goes out of his way to do a great job for anyone he deals with. Our service was very fast and very reasonable---as usual. We have two Chryslers that we have serviced at this dealership and we can always count on Justin to be sure we get a quality job. More
Best customer service Most people say don't go to a dealership for service work because they aren't friendly and over charge. This is not at all the case with Klaben in Ke Most people say don't go to a dealership for service work because they aren't friendly and over charge. This is not at all the case with Klaben in Kent!!! Their service department is one of the friendliest and most reasonable I have ever dealt with. Justin makes sure the situation is taken care of with a quickness and is always very kind. I had an issue with a part I ordered from a website, and he handled it as if it was their issue, and made a stressful situation much easier to deal with. They always try to fit you in ASAP, even when you call a million times for a million things you want done ;) Klaben service department has my business for life!! More
Review of Klaben Jeep Nice company to do business with. Joe Hilliard was very attentive to my service requirements. Service was fast and correctly done. I would recommend K Nice company to do business with. Joe Hilliard was very attentive to my service requirements. Service was fast and correctly done. I would recommend Klaben Jeep for service. More
Thanks Had our 2013 avenger in for routine maintenance. Joe found that both our cabin filter and engine filter needed replaced. We need to have 30,000 mile s Had our 2013 avenger in for routine maintenance. Joe found that both our cabin filter and engine filter needed replaced. We need to have 30,000 mile service done next month. Yes we ok I put 30,000 miles a yr on our vehicles. That checked out our brakes to make sure we didnt have salt building up again.Joe and Matt always check all 4 of our Chrysler babies out and keep us safe. Thanks for keeping the wack pack on the road. Maryann Fritch More
Joseph is one of the kindest people. Listens to every detail and gets the job done. The whole crew in service work synergistically together. I believe you have an awesome crew. I will continue to get detail and gets the job done. The whole crew in service work synergistically together. I believe you have an awesome crew. I will continue to get my vehicle serviced at klaben. More
Another great experience.. Had to call Joe because my 2014 dodge avenger was making a loud noise, and we were scared to do any damage to it by driving it in that condition for too long. I called Joe at 9 2014 dodge avenger was making a loud noise, and we were scared to do any damage to it by driving it in that condition for too long. I called Joe at 930 am and he fitted us in immediately. Told us it might be a while with us really coming in without an appt. They took it back to find that there was a rock stuck in the wheel system that was causing the problem. They had us in and out like they had a race cars pit crew back there. Literally we were done in less time than Ive ever been there for even an oil change. Both Joe Hilliard and Matt King are a huge asset to klaben. Keep up the good work. May klaben never lose you because I would have to go with you.. Thanks Maryann Fritch & Patrick Boggs Jr. More
I have been going to Klaben for all of my service needs since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for service. I've had nothing but good experiences there. Anytime I call to make an appointment they always have one available asap that fits into my schedule. Dmitry Kapralov is who I work with and he's great! Always so very helpful, kind, and patient. He definitely makes me feel comfortable leaving my Jeep in their hands and like I am getting the BEST service at the best price. Can't beat that. I highly, highly recommend Klaben for purchasing and service needs and I also highly recommend Dmitry. More
We took our 2014 avenger in to have the remote start installed. Joe and Matt were great with getting us in a timely manner. They took great care of our car. Thanks again for all the great service. Mar installed. Joe and Matt were great with getting us in a timely manner. They took great care of our car. Thanks again for all the great service. Maryann fritch More