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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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July 25, 2016
Best service ever Mike was super helpful and has provided the best care for my Crossfire roadster for the twelve years I have had it. I wouldn't take it anywhere else. Mike was super helpful and has provided the best care for my Crossfire roadster for the twelve years I have had it. I wouldn't take it anywhere else. thanks Mike Thames! More
by Buckeyedad
Verified CustomerEmployees Worked With
Mike Thames
July 22, 2016
Fast, convenient, and hassle free I will only deal with Joe Hillard, as I have been dealing with him for years. He doesn't snow ball me on anything, and I really appreciate that about I will only deal with Joe Hillard, as I have been dealing with him for years. He doesn't snow ball me on anything, and I really appreciate that about him. Tell me straight forward and leave it at that, and then I'll decide. He's one of the best. More
by davegrau1990
Employees Worked With
July 21, 2016
Great experience Everyone was friendly, quick and efficient. It was time for an oil change and tire rotation and there was a recall. I had to bring my newborn with me Everyone was friendly, quick and efficient. It was time for an oil change and tire rotation and there was a recall. I had to bring my newborn with me and they were done in little over an hour. More
by wendyhblings
Employees Worked With
Mike Thames
July 20, 2016
repair work I took my car in for a grinding noise in the front end, felt like transmission was slipping and a musty smell from my sunroof (which it was also in fo I took my car in for a grinding noise in the front end, felt like transmission was slipping and a musty smell from my sunroof (which it was also in for in 2015)-no issues with the transmission was found. front end issue addressed and taken care but car was there over night and no offer for a loner car- so I was stuck at home. the sunroof issue was not addressed at all and when I picked up my car the next day Justin was off and I was told by Joe that I would get a call the following day. well, 3 weeks later and still no call! More
by MACKAMK
July 20, 2016
Friendly and knowledgable The Klaben service associate was very friendly and the technicians were able to detect the problems with my vehicle and fix them the same day. The Klaben service associate was very friendly and the technicians were able to detect the problems with my vehicle and fix them the same day. More
by EMVSTEK
Employees Worked With
Justin Stinnett
July 19, 2016
Quick and easy. Klaben service and sales are good people to work with and trustworthy for service. Taking in our vehicles for Service is an easy process. Thank you. Klaben service and sales are good people to work with and trustworthy for service. Taking in our vehicles for Service is an easy process. Thank you. More
by MRB725
July 17, 2016
My jeep is still having parts falling off of it! Awful! They let me leave first time with no brakes. My husband had to call and complain.2nd trip wipers did not work and no windshield wiper fluid not Awful! They let me leave first time with no brakes. My husband had to call and complain.2nd trip wipers did not work and no windshield wiper fluid not working. Man came to my house to fix just to see under hood a huge part was missing bolts that had been dragging under jeep. My family will never put our lives in your hands ever again! Managers should have service department man fired! Thank God nothing serious happened to me! More
by CHITCHATTERTM
Employees Worked With
Corey Graham
July 14, 2016
Great customer service Had a great experience working with Mike Thames. He was attentive and thorough. He called when issues arose with my car and patiently walked me throug Had a great experience working with Mike Thames. He was attentive and thorough. He called when issues arose with my car and patiently walked me through them. For all the work we needed done, it was refreshingly efficient and painless process. One very satisfied customer. More
by KatieK
Employees Worked With
Mike Thames
July 14, 2016
Warranty Work, Tune-up & Oil Change! Prompt, friendly and reasonably priced! Thank you Justin Stinnett for your help and for recommending the other services while my SUV was in the shop. Prompt, friendly and reasonably priced! Thank you Justin Stinnett for your help and for recommending the other services while my SUV was in the shop. More
by Koirider@yahoo.com
Employees Worked With
Justin Stinnett
July 12, 2016
Great customer service, best mechanics around! I've taken my Jeep to two other dealership service centers in the area, Klaben is the best in customer service and they have the most knowledgable mec I've taken my Jeep to two other dealership service centers in the area, Klaben is the best in customer service and they have the most knowledgable mechanics around for sure. I will never go anywhere else from this point forward. C.Mehalic Twinsburg, Ohio More
by CYNTHIAMEHALIC
Employees Worked With
Mike Thames
