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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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August 10, 2016
Like family .. Dealing with Klaben is like dealing with a small, family-owned enterprise. All of the employees are extremely congenial and exhibit the utmost integri Dealing with Klaben is like dealing with a small, family-owned enterprise. All of the employees are extremely congenial and exhibit the utmost integrity. I have never been concerned about them recommending work that doesn't really need done. Refreshing! More
by DDUMPE
Verified Customer
August 08, 2016
oil change and overall checkup. apt easy to set up with no wait time......service done in timely manner as we waited for service to be finished. Have recommended Klaben to another Ch apt easy to set up with no wait time......service done in timely manner as we waited for service to be finished. Have recommended Klaben to another Chrysler owner who needed service. More
by carol165
Employees Worked With
August 08, 2016
oil change Great service! Drove 2 hours to have the first oil change for our new Chrysler van on Saturday, July 30th. Many thanks to Joe Hilliard & his team! Great service! Drove 2 hours to have the first oil change for our new Chrysler van on Saturday, July 30th. Many thanks to Joe Hilliard & his team! More
by skapes
Employees Worked With
August 02, 2016
Probably the best experience we have ever had at any dodge. Our service rep,Mike, was outstanding. W e were very pleased with the service and the promptness we experienced. We are from out of state and could Our service rep,Mike, was outstanding. W e were very pleased with the service and the promptness we experienced. We are from out of state and could not be more satisfied. We are actually trying to figure out how we can use this dealership in our travels. More
by RJOKELA15
Employees Worked With
Not sure of mikes last name. He was our service advisor who checked is in.
July 31, 2016
Dependable Service As usual I was able to schedule my appointment around my schedule, the service was done quickly and correctly and the communication between my servic As usual I was able to schedule my appointment around my schedule, the service was done quickly and correctly and the communication between my service adviser Joe ( he is the best) was excellent. I have used Klaben Dodge Jeep service for a number of years and have been satisfied with their good service and the fact they treat me like a friend not just a customer. More
by citadal
Employees Worked With
July 28, 2016
Why come back.. I found out that Klaben in Kent hasn't notes my complaint about my cruse control while it was under warranty and now they find a problem with it out I found out that Klaben in Kent hasn't notes my complaint about my cruse control while it was under warranty and now they find a problem with it out of warranty and expect me to pay $150 dollars. More
by Cpc15
Employees Worked With
Justin Stinnett
July 28, 2016
Car needed service I had excellent service from the first phone call to picking up my repaired vehicle. I appreciate the hard work, care, and customer service given to I had excellent service from the first phone call to picking up my repaired vehicle. I appreciate the hard work, care, and customer service given to me. More
by REBECCAD0
Employees Worked With
Corey Graham
July 28, 2016
Very good experience with service department. Justin Stinnet was friendly and courteous, and very knowledgeable. He took care of my truck in a quick and efficient manner. HE IS A REAL KEEPER! You Justin Stinnet was friendly and courteous, and very knowledgeable. He took care of my truck in a quick and efficient manner. HE IS A REAL KEEPER! You guys are lucky to have him. More
by Ramguy
Employees Worked With
Justin Stinnett
July 27, 2016
Used parts specialist I brought my vehicle and because at the time of purchase one month ago my radio was malfunctioning as noted by my salesman. The service department I brought my vehicle and because at the time of purchase one month ago my radio was malfunctioning as noted by my salesman. The service department wasn't formed of the malfunctioning radio and supposedly ordered me a new one. After having to contact the service department and ask them is my part in yet since no one has bothered to call me, I was finally told yes it's here and I set up and up The appointment. But instead of replacing the radio with a brand-new part I got to use part installed in my bran new 1000 m The appointment. But instead of replacing the radio what a brand-new part I got to use part installed in my bran new vehicle. The face of the radio is scratched up and damaged and the service advisor didn't even bother to look at the repair that was done but then again he Geneva know why I was there. He kept thinking I wanted a service on my vehicle after owning it for only a month. More
by themorellos
July 25, 2016
Some of the nicest people you will meet The used dealer ship is great already did a review on them now i have came to the service center they have been great also they are quick and dont rip The used dealer ship is great already did a review on them now i have came to the service center they have been great also they are quick and dont rip you off! Great place i will be bringing my car back here to be serviced as needed justin and mike were both friendly and ready to help! I would recommend this place to anyone! More
by Ash1012
Employees Worked With
Justin Stinnett, Mike Thames
