Klaben Chrysler Jeep Dodge Ram - Service Center

Swift, courteous, listened to customer concerns Because the situation was handled quickly and to our satisfaction and showed that the technician that we were assigned to had been apprised by the sal Because the situation was handled quickly and to our satisfaction and showed that the technician that we were assigned to had been apprised by the salesman of our concern. More

Good service...I assume of the recall replacement parts. Good serivce...I assume that all of the replacement recall parts were installed. I put my faith in the hands of Justin S. Thank You very much. Good serivce...I assume that all of the replacement recall parts were installed. I put my faith in the hands of Justin S. Thank You very much. More

Factor Recall I had 2 recalls to perform on my jeep. I choose Klaben Chrysler Jeep and couldn't be happier with the service they provided. They performed the need I had 2 recalls to perform on my jeep. I choose Klaben Chrysler Jeep and couldn't be happier with the service they provided. They performed the needed work, called me when completed. A very good experience. More

Recall They are very profissional at what they do...and do it well. I recently worked with Justin and am always asking for Joe Hilliard to take care of my J They are very profissional at what they do...and do it well. I recently worked with Justin and am always asking for Joe Hilliard to take care of my Jeep...I feel I can't trust them both. More

Another Great Service Experience! I had my 2015 Ram 1500 CrewCab Limited in for warranty work to adjust the factory alignment on one of the rear passenger doors and to correct a factor I had my 2015 Ram 1500 CrewCab Limited in for warranty work to adjust the factory alignment on one of the rear passenger doors and to correct a factory paint defect on the same door. A few other minor warranty issues were addressed as well during the same visit. Corey did a great job of listening to all my concerns and never once made me feel as I was being overly picky, which I admittedly tend to be. I was quite impressed with Corey's "can do" attitude when it came to fixing what I thought needed fixed and I genuinely feel he was acting in my best interest, which I think is a rarity these days. Also, had a positive similar interaction with Artie down at Klaben's Body Shop. Great job to Corey, Artie, and the rest of the Klaben team! More

Always, (30+ yrs,) good service. My 30 year history of returning to the Klaben Chrysler Service Center for all our service needs, emphasizes my confidence in their high service qual My 30 year history of returning to the Klaben Chrysler Service Center for all our service needs, emphasizes my confidence in their high service quality. More

Satisfied customer- great experience I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on m I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on my 2014 Jeep Cherokee Latitude. There was a rubbing noise from the right front whee at low speeds, it seemed it might need brakes but the mechanic said they were fine which led us to Klaben Jeep and Corey. I thought he might say we were hearing things since the vehicle is still under warranty but he was very courteous and professional and promised to drive and see what was up. I have to say that he was one of the first advisors that I was totally confident in.He called me a few hours later and said a bad "carrier bearing" was to blame,he replaced it under warranty with no hassle and I was good to go. Corey's attitude and professionalism will keep me as a Klaben customer from now on. Thanks and keep up the good work. More

How A Routine Factory Oil Change Can Be Amazing I have had only positive experiences with the Klaben family of dealerships and service department. My trusted service advisor Justin scheduled my appo I have had only positive experiences with the Klaben family of dealerships and service department. My trusted service advisor Justin scheduled my appointment for an oil change and multi-point safety inspection at a covenant time and the work went off without a hitch. Donnie and Alex both spoke to me while in the newly remodeled client waiting area and made my short stay there much more pleasant. Klaben is a quality dealership with quality team members. I drive from Canton (past other closer Chrysler dealerships), for the quality of service and trust in the team members at Klaben. - Todd K More

In and out pretty quickly I'm fine with the service....my only real gripe is that my car does not get washed. It may not seem like a big thing, but I've dealt with other deale I'm fine with the service....my only real gripe is that my car does not get washed. It may not seem like a big thing, but I've dealt with other dealers...Klaben Ford for one....and never had to even ask. They always asked if you wanted a wash. More