Klaben Chrysler Jeep Dodge Ram - Service Center

Justin Stinnett was a 5-STAR!! Having not worked with the service department before, Justin Stinnett handled my needs with absolute professionalism. I felt very well taken care of. Having not worked with the service department before, Justin Stinnett handled my needs with absolute professionalism. I felt very well taken care of. Thanks Justin!! More

Awesome service I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they we I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they were with my Jeep plus he let me know that there were software updates that needed to me done. That is a huge help to me. I would recommend Klaben with their sales and services! More

Jeep Commander Repair - Justin Stinnett - Service Department Justin was amazing. My 2008 Jeep Commander's key kept getting stuck in the ignition, and I needed a new radio. Justin went beyond the effort for nor Justin was amazing. My 2008 Jeep Commander's key kept getting stuck in the ignition, and I needed a new radio. Justin went beyond the effort for normal customer service. He determined the problems quickly, and even had the replacement parts overnighted to accommodate my travel schedule. I have found a home at Klaben Chrysler Jeep Dodge Ram for my future Jeep servicing, in Kent, Ohio, thanks to Justin. Even though I live in Pittsburgh, Pennsylvania. More

Justin Stinnet is Awesome! As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer all of my questions! He treats me with respect and honesty! He is why I continue to use Klaben Service Center. More

Everything about Klaben is AWESOME!!!! I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They are bar none the best dealership I have been to and I will NEVER go somewhere else. More

Ram 1500 Alignment Review When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justi When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justin and the Klaben Team met these goals on my visit. The service was completed without undue delay, at a good price, and Justin helped schedule the appointment around my changing work schedule. Thank you to Justin and the Team. More

Justin Stinnett makes service a good experience. There aren't enough nice ways to compliment the personal service Justin provides every time I come in. We have two vehicles serviced at the Klaben dea There aren't enough nice ways to compliment the personal service Justin provides every time I come in. We have two vehicles serviced at the Klaben dealership and Justin's been involved since the first oil change on our 2012 Jeep. He's done a commendable job making sure my vehicle is properly serviced and recently went above and beyond working with my extended warranty. His diligence more than recouped our investment in one use. Thanks, Justin !! Brett + Elizabeth, Happy 2012 Jeep Liberty Owners More

Service Advisor Joe Hilliard We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. He always gives us the estimate before working on our cars and if anything else is found wrong gives us a call before doing the work. More

A warrantty repair. I took my new Challenger R/T in for a warranty repair. Justin treated me like I was most important customer that Klaben has. My tech was Mike. He and I took my new Challenger R/T in for a warranty repair. Justin treated me like I was most important customer that Klaben has. My tech was Mike. He and Justin allowed me to watch the repair being done. Mike and Justin both treated my car like it was their own. I couldn't be happier with the Klaben service department. More

Very satisfied We were in Virginia Beach heading home when my engine light came on and stayed on the whole way home to Akron , Ohio. I called and got in the followin We were in Virginia Beach heading home when my engine light came on and stayed on the whole way home to Akron , Ohio. I called and got in the following week. I had Justin Stinnett as my service advisor. He came out and told me my car needed the transmission checked throughly and they needed to keep it awhile. I said to him well I need a car he said no problem and already had the keys to my rental in his hands. Within 10 minutes I was out the door in a rental same make as mine and the only restriction was to return it with the same amount of gas as when I picked it up and I had a 150 miles a day to drive it - crazy! Anyways with the week Justin had said they are putting a brand new transmission in no rebuild no repair just a brand new one. I picked it up within 10 minutes again delivered the rental and got my car back. So impressed with the painless service thanks to Justin Stinnett. More