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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,010 Reviews

2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 29, 2016

I like Joe . He has supervised the service of my van for a few year now. He has steered me in the correct direction for keeping my 2010 van very dependable and s More

by EKENTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2016

Excellent!!! Great service department! Always has been a good experience bringing our two Dodges to them. They treat us better than the dealership closer to our More

by NICKJESS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Amber Silver, Corey Graham, Mike Thames, Carl Bujorian, Tom Papish
December 27, 2016

Great support As always, comfortable, friendly, efficient atmosphere.. issues were taken care of promptly and to my complete satisfaction. My service advisor kept More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
December 20, 2016

Great service Cory is service is the bomb I was in and out in no time,filled up washer fluid and I was on my way.will definitely take my truck there for service. More

by rcales2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
December 16, 2016

Always Excellent Wouldn't purchase or service our vehicles anywhere else. They surpass expectations at the Klaben Chrysler Jeep Dodge service center. Corey not only More

by Chapman's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Corey Graham
December 12, 2016

Great Service! Justin does a great job of making sure you and your vehicle are well taken care of. Wouldn't even consider taking my vehicles any where else. More

by gopack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
December 08, 2016

Good service Personnel at dealership worked well to provide services on the vehicle in the time as promised, and to provide said services with a reasonable pricing More

by KKINZEL2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
December 02, 2016

Excellent Service Best service center I have ever dealt with. They are always on time, and their estimates are very accurate. If you wait for your vehicle, they have fr More

by MARKABRAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 29, 2016

Friendly experience technicians Had my first oil change and Klaben I also found my pulsating brake problem and replaced it free of charge a good crew to work with and enjoyable atmos More

by msolon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Mike Thames
November 28, 2016

The dealership was tremendous however, Chrysler was terrible Klaben Chrysler did an outstanding job of updating me throughout my ordeal. I call it an ordeal simply because it took the dealership only an hour and More

by Mod Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thames
Dec 06, 2016 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for your positive comments about our dealership. Parts issues can be frustrating and we understand your ordeal. It was great to speak to you on the phone and hear your confidence in Mike Thames and our Service Department during this process.

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