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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,895 Reviews

1,895 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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June 21, 2016

another good service experience The service team at Klaben Dodge always puts customer care first. I've used them for over 25 years, and won't take my car anywhere else. More

by Ms Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2016

Excellent Service Brought my car in for a noise in the rear wheel well and wasn't sure how long it would take to figure out what the problem was, but the service depart More

by KIMKUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thames
June 08, 2016

Quick in and out Joe was ready when I arrived. I was in and out in a timely manner. I was kept up to date with progress. The waiting area is clean and comfortable. More

by D_A_ARCHIBALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

Recent service This was the third attempt at correcting the faulty 9 speed transmission in my 2014 Cherokee. Service rep was very friendly and explained the problem More

by kevin_nelson38
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Excellent service is the norm. I work with Joe Hilliard at the Service Desk. He always is friendly and makes sure things are done correctly. He is truly an a competitive advantage More

by Duncster999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Recent service I recently took my Chrysler 200 in for service and was so impressed with the service department and Corey that I purchased a new Jeep Cherokee. The se More

by S.SHULOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs, Corey Graham
May 27, 2016

service very good service, convenient, efficient, friendly, waiting area so nice, work done explained, not taqke too long, professional attitude towards me More

by golfjunkie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
May 26, 2016

Amazing Needs atleast one more service center close to Akron but overall they are a great business joe is amazing he is always professional and very informati More

by LUNYEEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016

Excellent follow up visit on van. Came back for a follow up service visit and had excellent service. Corey my service rep did an outstanding job making sure all went well. I continue More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
May 25, 2016

Everyone is professional! I never have to wait long and they go out the way to accommodate me. That's why I rate them a 10!! Keep up the good work More

by TWUINER
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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