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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,895 Reviews

1,895 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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September 25, 2016

Waiting game I had a 13:15 oil change appointment and arrived at 13:05. I was there until 14:45. No one ever came out to explain the wait or to apologize. More

by angelamayo2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
September 21, 2016

Perfect These guys went above and beyond to make sure my jeep was taken care of. They were friendly and speedy I will for sure return to klaben. More

by CMILLER71626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thames
September 21, 2016

Best service center experience I brought my Jeep in for work and was treated like FAMILY. I can't say enough good about Justin and how he handled my experience More

by Andi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
September 19, 2016

Get the job done right, the first time. I usually don't bring my vehicles into the dealership for oil changes or other maintenance items but since buying my Jeep Wrangler from Klaben over tw More

by geo771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
September 18, 2016

Love Klaben! When I bought my 2012 Dodge Ram back in 2011, they got everything done quickly. All the paperwork was ready to sign and I only had to spend less than More

by MADRAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
September 08, 2016

Swift, courteous, listened to customer concerns Because the situation was handled quickly and to our satisfaction and showed that the technician that we were assigned to had been apprised by the sal More

by gtlem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs, Justin Stinnett
September 05, 2016

Factor Recall I had 2 recalls to perform on my jeep. I choose Klaben Chrysler Jeep and couldn't be happier with the service they provided. They performed the need More

by RAYMANDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thames
September 05, 2016

Good service...I assume of the recall replacement parts. Good serivce...I assume that all of the replacement recall parts were installed. I put my faith in the hands of Justin S. Thank You very much. More

by vaux, richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
September 02, 2016

Recall They are very profissional at what they do...and do it well. I recently worked with Justin and am always asking for Joe Hilliard to take care of my J More

by jacollins01959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Another Great Service Experience! I had my 2015 Ram 1500 CrewCab Limited in for warranty work to adjust the factory alignment on one of the rear passenger doors and to correct a factor More

by JBARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Graham
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