Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,895 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Waiting game I had a 13:15 oil change appointment and arrived at 13:05. I was there until 14:45. No one ever came out to explain the wait or to apologize. I had a 13:15 oil change appointment and arrived at 13:05. I was there until 14:45. No one ever came out to explain the wait or to apologize. More
Perfect These guys went above and beyond to make sure my jeep was taken care of. They were friendly and speedy I will for sure return to klaben. These guys went above and beyond to make sure my jeep was taken care of. They were friendly and speedy I will for sure return to klaben. More
Best service center experience I brought my Jeep in for work and was treated like FAMILY. I can't say enough good about Justin and how he handled my experience I brought my Jeep in for work and was treated like FAMILY. I can't say enough good about Justin and how he handled my experience More
Get the job done right, the first time. I usually don't bring my vehicles into the dealership for oil changes or other maintenance items but since buying my Jeep Wrangler from Klaben over tw I usually don't bring my vehicles into the dealership for oil changes or other maintenance items but since buying my Jeep Wrangler from Klaben over two years ago, I have. Their service team is one of the best. They know me and my vehicle and that's what makes the experience great! They are always friendly when I pull into the garage and do their best to get me in and out as quickly as possible and when they can't, they make it a point to come out and tell me. More
Love Klaben! When I bought my 2012 Dodge Ram back in 2011, they got everything done quickly. All the paperwork was ready to sign and I only had to spend less than When I bought my 2012 Dodge Ram back in 2011, they got everything done quickly. All the paperwork was ready to sign and I only had to spend less than 1 hour there! The service department keeps my truck in top condition and everyone there is friendly and courteous. I would not hesitate to buy a vehicle at Klaben! More
Swift, courteous, listened to customer concerns Because the situation was handled quickly and to our satisfaction and showed that the technician that we were assigned to had been apprised by the sal Because the situation was handled quickly and to our satisfaction and showed that the technician that we were assigned to had been apprised by the salesman of our concern. More
Factor Recall I had 2 recalls to perform on my jeep. I choose Klaben Chrysler Jeep and couldn't be happier with the service they provided. They performed the need I had 2 recalls to perform on my jeep. I choose Klaben Chrysler Jeep and couldn't be happier with the service they provided. They performed the needed work, called me when completed. A very good experience. More
Good service...I assume of the recall replacement parts. Good serivce...I assume that all of the replacement recall parts were installed. I put my faith in the hands of Justin S. Thank You very much. Good serivce...I assume that all of the replacement recall parts were installed. I put my faith in the hands of Justin S. Thank You very much. More
Recall They are very profissional at what they do...and do it well. I recently worked with Justin and am always asking for Joe Hilliard to take care of my J They are very profissional at what they do...and do it well. I recently worked with Justin and am always asking for Joe Hilliard to take care of my Jeep...I feel I can't trust them both. More
Another Great Service Experience! I had my 2015 Ram 1500 CrewCab Limited in for warranty work to adjust the factory alignment on one of the rear passenger doors and to correct a factor I had my 2015 Ram 1500 CrewCab Limited in for warranty work to adjust the factory alignment on one of the rear passenger doors and to correct a factory paint defect on the same door. A few other minor warranty issues were addressed as well during the same visit. Corey did a great job of listening to all my concerns and never once made me feel as I was being overly picky, which I admittedly tend to be. I was quite impressed with Corey's "can do" attitude when it came to fixing what I thought needed fixed and I genuinely feel he was acting in my best interest, which I think is a rarity these days. Also, had a positive similar interaction with Artie down at Klaben's Body Shop. Great job to Corey, Artie, and the rest of the Klaben team! More