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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,895 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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December 12, 2016
Great Service! Justin does a great job of making sure you and your vehicle are well taken care of. Wouldn't even consider taking my vehicles any where else. Justin does a great job of making sure you and your vehicle are well taken care of. Wouldn't even consider taking my vehicles any where else. More
by gopack
Verified Customer
December 08, 2016
Good service Personnel at dealership worked well to provide services on the vehicle in the time as promised, and to provide said services with a reasonable pricing Personnel at dealership worked well to provide services on the vehicle in the time as promised, and to provide said services with a reasonable pricing format. More
by KKINZEL2003
Employees Worked With
Corey Graham
December 02, 2016
Excellent Service Best service center I have ever dealt with. They are always on time, and their estimates are very accurate. If you wait for your vehicle, they have fr Best service center I have ever dealt with. They are always on time, and their estimates are very accurate. If you wait for your vehicle, they have free WiFi and a relaxing waiting area. If you get there for an early appointment, they have donuts and coffee too. I have and will continue to recommend the Klaben dealerships to friends and family. More
by MARKABRAM1
Employees Worked With
Justin Stinnett
November 29, 2016
Friendly experience technicians Had my first oil change and Klaben I also found my pulsating brake problem and replaced it free of charge a good crew to work with and enjoyable atmos Had my first oil change and Klaben I also found my pulsating brake problem and replaced it free of charge a good crew to work with and enjoyable atmosphere in the waiting room. Mike Solon More
by msolon
Employees Worked With
Corey Graham, Mike Thames
November 28, 2016
The dealership was tremendous however, Chrysler was terrible Klaben Chrysler did an outstanding job of updating me throughout my ordeal. I call it an ordeal simply because it took the dealership only an hour and Klaben Chrysler did an outstanding job of updating me throughout my ordeal. I call it an ordeal simply because it took the dealership only an hour and a half to install the part but it took Chrysler about 33 days to deliver the part. The dealership was kind enough to provide me with a loaner car but I'm paying the lease on a much more expensive car. The dealership's service was excellent, but I couldn't recommend Chrysler. I don't think my next car will be a Chrysler! More
by Mod Green
Employees Worked With
Mike Thames
November 28, 2016
For problems with Powertrain this was the third time in a month I had to come up for problems with heater controls and Power train sensor twice this cost me in gas and time it i this was the third time in a month I had to come up for problems with heater controls and Power train sensor twice this cost me in gas and time it is 46 miles each way from my home in N. Canton plus I am on Chemo for Cancer and not feeling that good !! More
by Bob
November 27, 2016
Outstanding customer service Given the fact that I didn't have an appointment and the service provided by by the team without any delays,made me a very satisfied customer. Given the fact that I didn't have an appointment and the service provided by by the team without any delays,made me a very satisfied customer. More
by REG8068
Employees Worked With
Justin Stinnett
November 18, 2016
Poor Service! I will never use your dealership for service! Justin Stinnet dropped the bal not once, twice but 3 times!!!!!! You should be ashamed of this emp I will never use your dealership for service! Justin Stinnet dropped the bal not once, twice but 3 times!!!!!! You should be ashamed of this employee. Gary Damia did everything but jump through hoops trying to do the right thing. John Coco even tried after three failed attempts. The problem still continued it was never fixed even though he said it was. Justin was supposed to follow up with me on Monday. I called the dealership Monday at 1 PM to find out the status . It's not the customer's responsibility it's the service departments responsibility . You have no problem with the spending close to $30,000 but you certainly have a major problem with your service department . I am in embarrassed do you have a Klaben tags on my car right now. I can't say enough great things about Gary but as far as your service department you might want to think twice about recommending it. it's a very poor excuse. Please do not call to follow up as I don't want to hear any excuses or to see Klaben's name on my phone . You are not worthy of any stars on this survey. More
by jamess97
Employees Worked With
Justin Stinnett
November 18, 2016
Great service writer Mike rocks Helped in every way to get me home parts ordered an back on the road for a planned trip . They gave me a ride home an offered to drop vehicle off at m Helped in every way to get me home parts ordered an back on the road for a planned trip . They gave me a ride home an offered to drop vehicle off at my work. More
by Laff415
November 17, 2016
Just a great outfit!!! I am very pleased with every aspect of Klaben! My sister told me how happy she was with her vehicle from Klaben, my brother-in-law also very happy wit I am very pleased with every aspect of Klaben! My sister told me how happy she was with her vehicle from Klaben, my brother-in-law also very happy with the service and dealership...I could not be happier with the service dept. and dealership. They are a great bunch of people, it's effortless and a pleasant experience every time I go there. Big plus I LOVE MY JEEP: ) Check out Klaben for a car, truck, jeep, luxury car they have it all and you won't be sorry...KLABEN we're closer than you think! catchy tune!!! More
by rini756
Employees Worked With
Corey Graham
