Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Always a pleasant experience! We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient for me. He is very professional and listens to my concerns. If there's an issue, he explains it completely; we make a decision and the service is performed quickly and correctly. The waiting area is neat and clean, and the coffee and doughnuts are appreciated. Some of my friends have been unhappy with their service at other places, and I continue to recommend Joe at Klaben in Kent. Thanks again! More
best sevice i had to date my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time More
Consistently Great Service! Had to take my 2015 RAM 1500 in for a warranty repair as the tailgate lock actuator was not operating correctly, causing my tailgate to drop unexpecte Had to take my 2015 RAM 1500 in for a warranty repair as the tailgate lock actuator was not operating correctly, causing my tailgate to drop unexpectedly. Thankfully, Klaben was able to get my truck in quickly and had the necessary parts on-hand to fix it the same day, so I was in and out quickly. Corey is my go to service representative as he's always professional, polite , and attentive to my concerns. Great job as usual! More
Marvelous In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try to pull your arm into anything! More
GREAT SERVICE friendly and helpful This was the first time getting my Jeep Cherokee serviced. I feel confident that my Jeep's maintence was done properly. Justin Stinnett and staff h This was the first time getting my Jeep Cherokee serviced. I feel confident that my Jeep's maintence was done properly. Justin Stinnett and staff helpful and friendly. Will be return customer Thanks Anthony Avolio More
Another great visit Justin and the entire team at Dodge Jeep service knocked it out of the park again. They make me look forward to my next service. Justin and the entire team at Dodge Jeep service knocked it out of the park again. They make me look forward to my next service. More
Consistently good I have been with Justin at Klaben for 4 1/2 yrs, and he is excellent to work with. Unfortunately, my Jeep has had everything wrong possible, and he ha I have been with Justin at Klaben for 4 1/2 yrs, and he is excellent to work with. Unfortunately, my Jeep has had everything wrong possible, and he has gotten me through it More
Numerous recalls and service work Mike, the service advisor, is outstanding. We feel like he is on our side looking for ways to save us money, yet providing the service we need. Waiti Mike, the service advisor, is outstanding. We feel like he is on our side looking for ways to save us money, yet providing the service we need. Waiting area is very nice. Complimentary donuts and coffee along with wi-if. Bathrooms are spotless. There is a lot of pride and professionalism. Also, they explain the entire bill in detail. All dealerships should be like this. More
Service Visit I had my 2017 Jeep Grand Cherokee in for a recall, oil change & tire rotation. The technician started working on the jeep as soon as I got there and I had my 2017 Jeep Grand Cherokee in for a recall, oil change & tire rotation. The technician started working on the jeep as soon as I got there and Justin kept me informed on the progress. When the jeep was done, it was pulled around front and they even washed it. Justin is always so nice and a pleasure to deal with. More
Happy In an out with oil change and rotation. I had some other concerns. However they we’re answered. I went to the waiting area, and had fresh coffee and a In an out with oil change and rotation. I had some other concerns. However they we’re answered. I went to the waiting area, and had fresh coffee and a fresh donut. Tv had local news on. This was just like my home routine. More