Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,008 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Justin was great thanks coming back Great place real cares about people and their vehicles. What an amazing Service department. I will definitely tell people of my good experience and Great place real cares about people and their vehicles. What an amazing Service department. I will definitely tell people of my good experience and glad I heard about it from a friend of mine More
pleased with work done I had 60,000 mile work done on my journey. The dealership gave me a ride home and was willing to pick me up. They kept me informed on the work and wit I had 60,000 mile work done on my journey. The dealership gave me a ride home and was willing to pick me up. They kept me informed on the work and with anything they found out, was pleased and will go back. More
continued high-quality service Klaben's service people are friendly, professional and efficient. The customer waiting area is always clean and comfortable. I appreciate the little Klaben's service people are friendly, professional and efficient. The customer waiting area is always clean and comfortable. I appreciate the little touches, like fresh flowers in the ladies' room. On top of everything else, they washed my car for free! Thank you, Klaben! More
complete service Justin in Jeep service took care of a scheduling snafu by taking responsibility and adjusting an oil change charge. Don in sales is kind enough to com Justin in Jeep service took care of a scheduling snafu by taking responsibility and adjusting an oil change charge. Don in sales is kind enough to come and get my suv ....take it in for any service....as he promised when he sold me the vehicle......and returned it washed......very happy with this dealership in every way! More
Management at it's finest I initially had some very concerning issues with the way my service was handled. I brought this to the attention of management without truly expectin I initially had some very concerning issues with the way my service was handled. I brought this to the attention of management without truly expecting much and was shocked by the response. Tom and his team took ownership of the issues I presented and went above and beyond to rectify them. Tom in particular was the epitome of professional, courteous and attentive. More
Long wait! Taking advantage of a female. Waited 3 hours for airbag recall. Service guy Said I had over 3000 worth of repairs??? Never gave me a list of repairs. said they would mail it to me Waited 3 hours for airbag recall. Service guy Said I had over 3000 worth of repairs??? Never gave me a list of repairs. said they would mail it to me. never received it! strange 3 days later my check engine light came on. First time ever this light came on?? Never will go back. More
2007 Dodge Ram I had my wife drop her Ram off at Klaben. Justin called me and let me know where they were gonna start. Once they moved past a new battery, he kept me I had my wife drop her Ram off at Klaben. Justin called me and let me know where they were gonna start. Once they moved past a new battery, he kept me informed. Then he fought for us with the warranty company to get as much covered under the warranty as possible. I am very appreciative of his help and getting my wife’s truck back to her ASAP. Thanks again Justing and the mechanic who worked on it. More
Jeffrey Beane Jeff went above and beyond to give us the best car buying experience. Not only was the sakes agent amazing but we got an honest deal on a car which is Jeff went above and beyond to give us the best car buying experience. Not only was the sakes agent amazing but we got an honest deal on a car which is hard to come by when dealing with dealerships. Great quality inventory and would highly recommend asking for Jeffery Beane. He will take great care of you.Kim made the financing fun and fast with a smile. She took great care of us and made sure we got the best out of our loan and warranty. More
Very satisfied Like always everyone in the service dept. was great. Joe Hilliard got me in and out Very quickly. The waiting area was very clean and the donuts wer Like always everyone in the service dept. was great. Joe Hilliard got me in and out Very quickly. The waiting area was very clean and the donuts were delicious. More
Excellence in service Klaben Jeep Dodge service is the only service department anywhere I will take my vehicle. Justin and the team at Dodge Jeep service are the best bar n Klaben Jeep Dodge service is the only service department anywhere I will take my vehicle. Justin and the team at Dodge Jeep service are the best bar none. I always look forward to my next service. More