Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,808 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Excellent Justin takes care of my vehicle professionally and makes sure I am satisfied with the results. Justin answers all my questions and concerns and I woul Justin takes care of my vehicle professionally and makes sure I am satisfied with the results. Justin answers all my questions and concerns and I wouldn't trust anyone else with my vehicle. My experience with Klaben from purchasing my vehicle through visiting this professional service department has been amazing. Everyone I have dealt with Don Jacobs, Caleb Jacobs, Brian Franklin, and Justin Stinnett have made me a repeat customers for sure thanks guys. More
Great service The service write - up staff is very knowledgeable, They. also, are thorough in going over any services they fell you might need, but they do not hig The service write - up staff is very knowledgeable, They. also, are thorough in going over any services they fell you might need, but they do not high pressure you if you don not feel you need the service at the present time. The service technicians are very thorough in checking the vehicle. More
Customer is first Dealer ship hasn't changed in the past 15 years for me. Even if you didn't buy from them they treat you the same, believe me you should buy from the Dealer ship hasn't changed in the past 15 years for me. Even if you didn't buy from them they treat you the same, believe me you should buy from them , best price best service! Couldn't be happier with everything. More
Basic maintenance Throughout my busy work day I noticed that I needed an oil change and I was right by the Klaben service department. I talked to Justin and he told me Throughout my busy work day I noticed that I needed an oil change and I was right by the Klaben service department. I talked to Justin and he told me he would get to my vehicle right away, and he was right I was in and out within an hour. Thanks Justin for your help. More
I LOVE MY RENEGADE! Justin is kind, knowledgeable, thorough and consistently gets the job done ahead of schedule. I know that Justin will make sure everything is done ri Justin is kind, knowledgeable, thorough and consistently gets the job done ahead of schedule. I know that Justin will make sure everything is done right the first time, every time. Thank you Justin for the great service! More
excellent service rep Mike Thames went out of his way to make the service experience easy for me. His trusted recommendations were agreed upon and I was given a ride home. Mike Thames went out of his way to make the service experience easy for me. His trusted recommendations were agreed upon and I was given a ride home. More
Awesome Very helpful and kind. Great service, Corey was awesome at helping me make all my decisions. I will be coming back for service in the future Go Klaben Very helpful and kind. Great service, Corey was awesome at helping me make all my decisions. I will be coming back for service in the future Go Klaben More
AWESOME AWESOME AWESOME!!!!!!.....YOU GUYS NEVER LET US DOWN My husband and self came in for an oil change and my front blinker light was out... anyway we had errands to run and was given a rental for a few hou My husband and self came in for an oil change and my front blinker light was out... anyway we had errands to run and was given a rental for a few hours. I would suggest (Klaben) to inform the customers NOT TO SMOKE IN THE RENTALS. YUCK...the car had a terrible smell do to that...Justin gave us a call to let us know that the car was ready, as he called us he noticed the blinker light was our again and he stated that they would need to keep my Durango over night...I asked if we could have truck since that's what I drive.. He had a SUV ready and waiting as we arrived and also helped us make the transition.. He's an awesome dude, very professional, helpful and courteous.... SHOUT OUT TO JUSTIN STINNETT.....KEEP UP THE GOOD CUSTOMER SERVICE!!!!!! More
Awesome Everyone and everything was great Service department was awesome and the technician was as well I will certainly go back and will also recommend Everyone and everything was great Service department was awesome and the technician was as well I will certainly go back and will also recommend klaben to friends and family More
The best auto service provider around! I purchased my vehicle from Klaben Chrysler Jeep Dodge in 2013 and have used their service department since for all my automotive needs. Unlike some o I purchased my vehicle from Klaben Chrysler Jeep Dodge in 2013 and have used their service department since for all my automotive needs. Unlike some of my past experiences with dealerships for purchase or service, I can honestly say that Klaben definitely prioritizes the customer experience over all else! This attitude towards its customers has lead me to recommend Klaben to my company as well as many family and friends. A special shout out to Justin Stinnett for being the point man in providing this experience! More