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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,808 Reviews

1,808 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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June 19, 2017

Wonderfully Great! Avery time I go to klaben it is a great experience I just love it! I have brought all 4 of my cars from them! Great place More

by ROBZIGGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs
June 16, 2017

service Have a crossfire, dealership services few and is always unsure of what to do. Latest experience, have very soft breaks, pedal to the floor and have to More

by DANDLMEYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Graham
Jun 23, 2017 -

Klaben Chrysler Jeep Dodge Ram responded

Hello and thank you for providing us with your review and input regarding your experience in our service department. I also want to apologize for your concern and for us putting you in the position of not being completely satisfied. Our goal is to always meet the expectations of our customers and we failed in that endeavor during your visit. No excuses. When we have a situation that does not warrant a completely satisfied response we try very hard to correct it. Your experience has been shared with the entire team in the hopes of preventing the same type of issue in the future. If I can be of further assistance in any way please let me know. Tom Papish , 330-593-6871 tpapish@klaben.com

June 14, 2017

Greatest I always have a great time at klaben its one of the best car dealerships o have ever been apart of! So its real hard not to buy a car from them. Becau More

by ROBZIGGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2017

The works They people were very nice and helpful. The service was excellent. Thank you!! My experience was great. Joe was very helpful and took very good care o More

by whosthemama2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2017

Always great I always know I'm in good hands at Klaben, whether I'm purchasing or having my car serviced. I knew that I could send my fiancé with my car and Justi More

by brandoncollier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
June 12, 2017

Joe Hillard is phenominal I have used Klaben Chrysler service for years. This includes repairs to my various cars, as well as checking cars out before purchase. Joe is honest More

by TIMOTHY.BISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2017

Fair auto center? It is possible. I actually look forward to having my car worked on at Klaben Chrylser Jeep. I am confident that they will only perform necessary work and not try to c More

by MARKABRAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2017

Very good Very courteous employees nice waiting area, fast service. Fresh delivered donuts nice tv. Magazines cell chargers. Business person could work while wa More

by Laff415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
June 08, 2017

Service They did a great job. They were pleasant, easy to work with, very comparable prices. I would highly recommend them for all your service needs. More

by tr250navigator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King
June 07, 2017

Myjeep Called for oil change and Justin got me in the next day. Oil change and tire rotation in less then an hour. Thanks Justin and slidder. More

by The Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Slidder., Justin Stinnett
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