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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,010 Reviews

2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 03, 2018

No surprise, I always get the BEST!! I expect the BEST and get the BEST at Klaben. I purchased my new Jeep right off the show room from Justin Bolen. I made his job an easy one. He drov More

by DLAUTZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought it was Tom Klaben (was it Richard}? Personally called me when I had a concern.
December 02, 2018

Typically first rate Klaben provides the Best auto service departments in North East Ohio, hands down. Honest, communicative, friendly and most important, competent. Only More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Good customer service Always helpful friendly and care about your problems. Good customer service representatives try to help correct the problem. Will recommend this ser More

by PATWAGNERSMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 29, 2018

SO many issues! We brought in the Jeep with a laundry list of issues, and tried our best to explain each one of them. Justin (Stinnett) was awesome as always. He wr More

by courtneyccc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 26, 2018

Great experience I dropped off my truck and Joe had a nice loaner vehicle for me. The service took a few days and I got my truck back when promised. Feels like a new r More

by STOWMENNELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
November 26, 2018

Best service Had two vehicles I took in for service. Was taken care of and they went out of there way to take care of my vehicles even took care of the recalls. More

by ohiodukes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
November 23, 2018

Amazing Great customer service Recommend to anyone to get a car from there Everyone was so nice and professional and respectful and caring for there custome More

by ITZJOHNDEER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt
November 20, 2018

Excellent service communication and pricing Klaben people were friendly and worked my vehicle in when they really did into have time to do so. The pricing was great and they did a great job. W More

by pkessler61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Corey Graham, Tom Papish
November 20, 2018

Great job Jo in service was very kind and did what he could to help us. It was a costly repair. They were quicker than we expected. The van is running great a More

by mjcarlson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Robertson brought us to Klabin
November 19, 2018

Super friendly and fast work! The service technician was so friendly and checked my vehicle in record time. Couldn’t be happier with the service. I wish I could remember his name s More

by MamaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
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