Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
My Service Advisor is pretty awesome! Justin Stinnett has been extremely reliable and capable in making sure that the service I need done to my Jeep has been done with care and the service Justin Stinnett has been extremely reliable and capable in making sure that the service I need done to my Jeep has been done with care and the service technicians who have performed the work to my vehicle have been outstanding! More
Great Customer Service Justin was very helpful during the servicing of my 2019 Ram. Justin ordered the parts needed for the fix and applied the patch for the issues that wer Justin was very helpful during the servicing of my 2019 Ram. Justin ordered the parts needed for the fix and applied the patch for the issues that were occurring with the center screen. Justin has always provided great service and is extremely personable over the past 5 years of bringing vehicles to Klaben service center. More
Excellent service I always receive excellent service and friendly staff. I recommend Klaben to everyone shopping for a new or used vehicle. I also like how clean the se I always receive excellent service and friendly staff. I recommend Klaben to everyone shopping for a new or used vehicle. I also like how clean the service center is. More
Great staff and great waiting room Good dealership to work with. Nice waiting room with coffee and water. Nice sales staff where I purchased my truck. Will be back when I’m interested i Good dealership to work with. Nice waiting room with coffee and water. Nice sales staff where I purchased my truck. Will be back when I’m interested in another vehicle. More
Excellent Service If you are calling to get your car worked on Please ask for Joe Hilliard. He’s the best and will make sure you are completely satisfied! If you are calling to get your car worked on Please ask for Joe Hilliard. He’s the best and will make sure you are completely satisfied! More
Happy They were easy to work with and fair with their pricing. Although there was one issue that couldn’t be solved at that time I will be back when I have They were easy to work with and fair with their pricing. Although there was one issue that couldn’t be solved at that time I will be back when I have the opportunity. More
Service The service center for Klaben CJD is where we always go to for service and problems. The staff is very efficient, professional and friendly. They ma The service center for Klaben CJD is where we always go to for service and problems. The staff is very efficient, professional and friendly. They make sure you are taken care of and gets the job done in a timely fashion. More
Wheel bearing warranty replacement I had a great experience. After having issues getting my warranty at another dealership (not Klaben) to be able to be used I left feeling they were t I had a great experience. After having issues getting my warranty at another dealership (not Klaben) to be able to be used I left feeling they were trying to trick me to pay more money. I went to Klaben and spoke to Joe. He was a major help and worked completely around my schedule. He was great and overall my service was great. It’s out of the way for me now that I moved but I will drive the extra distance for the service. More
Service While it took quite some time to get an appointment for service to my Jeep, the job was very quick and efficient. Our service advisor was magnificent While it took quite some time to get an appointment for service to my Jeep, the job was very quick and efficient. Our service advisor was magnificent. More
Gremlins Exterminated I purchased a previously owned Jeep Wrangler from another dealership. I had problems immediately and my vehicle was in two previous shops, and the sa I purchased a previously owned Jeep Wrangler from another dealership. I had problems immediately and my vehicle was in two previous shops, and the same issues continued. Exhausted, and honestly concerned for the safety of my family- I brought it in to Klaben. The charred down all the gremlins in my Jeep, they worked with my extended warranty company, and provided the best customer service. More