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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,809 Reviews

1,809 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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November 09, 2017

Consistently Great Service! Had to take my 2015 RAM 1500 in for a warranty repair as the tailgate lock actuator was not operating correctly, causing my tailgate to drop unexpecte More

by JBARE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
November 09, 2017

best sevice i had to date my jeep was done on time and at the price i was told the waiting room was clean i enjoy the coffe and donuts i will be back for service the next time More

by BENNY GOBROGGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2017

Marvelous In experience with service everyone knows takes all day, but at Klaben you are in and out. Sales and serviceman know what they speak of and don’t try More

by BLSVIDRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2017

GREAT SERVICE friendly and helpful This was the first time getting my Jeep Cherokee serviced. I feel confident that my Jeep's maintence was done properly. Justin Stinnett and staff h More

by bummer74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Kim Devlin, Antonio Taylor
November 01, 2017

Another great visit Justin and the entire team at Dodge Jeep service knocked it out of the park again. They make me look forward to my next service. More

by Mattandmelinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
October 26, 2017

Consistently good I have been with Justin at Klaben for 4 1/2 yrs, and he is excellent to work with. Unfortunately, my Jeep has had everything wrong possible, and he ha More

by TREBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
October 15, 2017

Numerous recalls and service work Mike, the service advisor, is outstanding. We feel like he is on our side looking for ways to save us money, yet providing the service we need. Waiti More

by RJOKELA15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thames
October 02, 2017

Service Visit I had my 2017 Jeep Grand Cherokee in for a recall, oil change & tire rotation. The technician started working on the jeep as soon as I got there and More

by NOSEY911
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
October 01, 2017

Happy In an out with oil change and rotation. I had some other concerns. However they we’re answered. I went to the waiting area, and had fresh coffee and a More

by Laff415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt
October 01, 2017

Putting customers at ease I am always skeptical of having work done on my car since I am a single woman and fear that I will be taken advantage of. Klaben has put these thought More

by cganoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bellian, Mike Thames, Tom Papish
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