Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,809 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Normal maintenance Always helpful and wonderful! Will never take my vehicles anywhere else. Justin Stinnett is always so kind and his customer service is outstandingly Always helpful and wonderful! Will never take my vehicles anywhere else. Justin Stinnett is always so kind and his customer service is outstandingly top notch!!!! More
Sales Finance and Service Sales and finance experience was excellent. Because of many years dealing with the service department, I gave an excellent rating. However, it took tw Sales and finance experience was excellent. Because of many years dealing with the service department, I gave an excellent rating. However, it took two visits to correct the problem with the brakes on the recently purchased 2015 Grand Caravan. I am not at all sure the information given on the first visit was correct, but, that said it looks like the second visit corrected the problem. More
Jeff Beane was AMAZING I will definitely recommend Klaben and to see Jeff Beane. Jeff had a vehicle picked out for me and did everything prior to me showing. Was very detail I will definitely recommend Klaben and to see Jeff Beane. Jeff had a vehicle picked out for me and did everything prior to me showing. Was very detailed on how to work everything and very knowledgeable. I test drove the Cherokee and fell in love. Was there less than 2 hours which was great. GO SEE JEFF!! Kim from finance was also very sweet and made you feel welcomed More
Van repair Klaben was able to repair my Chrysler van and has restored my faith in local auto dealership repair shops. It's running great! Thank you!!! Klaben was able to repair my Chrysler van and has restored my faith in local auto dealership repair shops. It's running great! Thank you!!! More
Great Job Every Time At both the mechanical and body shops, service has been friendly and quick. My wife says "these guys are so stinking nice." It's not fun to take our c At both the mechanical and body shops, service has been friendly and quick. My wife says "these guys are so stinking nice." It's not fun to take our car in for service but they make it a good experience. More
Service couldn’t find the water pump leaking I brought my Pontiac solstice for service for the water pump leak. After they put pressure test on it they still couldn’t find it. The next day I had I brought my Pontiac solstice for service for the water pump leak. After they put pressure test on it they still couldn’t find it. The next day I had to show pics of it leaking and then they found the leak. Since they didn’t have the tools to fix it they had to drive it to Lambert Buick in the Falls. More
Service Dept i have been a customer of Klaben for several years and i have never had a bad experience. I brought my car in for an oil change recently and Justin, i i have been a customer of Klaben for several years and i have never had a bad experience. I brought my car in for an oil change recently and Justin, in the Service Dept., took care of my oil change in a timely manner. While i was checking out i asked Justin about a card i received regarding my air bags, and he advised me that he had already checked that out as well as some other minor things, and all was ok.. Your Service Dept. really looks out for their customers. I would refer Klaben to anyone. Great Job!! More
Fast and friendly Service adviser very helpful. Techs are thouro. Decent prices and friendly service is the reason I go to Klaben. The technicians are fast and thouro. Service adviser very helpful. Techs are thouro. Decent prices and friendly service is the reason I go to Klaben. The technicians are fast and thouro. More
Thanks Justin Justin has been our go to mechanic for a number of years. He always has a friendly smile and is ready to help us in anyway he can! We have been very Justin has been our go to mechanic for a number of years. He always has a friendly smile and is ready to help us in anyway he can! We have been very pleased with Klaben of Kent and plan to come back for many years! More
Always a pleasant experience! We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient We needed service on our Chrysler Town & Country van. Usually, I prefer to wait there. I always work with Joe. He makes scheduling easy and convenient for me. He is very professional and listens to my concerns. If there's an issue, he explains it completely; we make a decision and the service is performed quickly and correctly. The waiting area is neat and clean, and the coffee and doughnuts are appreciated. Some of my friends have been unhappy with their service at other places, and I continue to recommend Joe at Klaben in Kent. Thanks again! More