Klaben Chrysler Jeep Dodge Ram - Service Center

Service While it took quite some time to get an appointment for service to my Jeep, the job was very quick and efficient. Our service advisor was magnificent While it took quite some time to get an appointment for service to my Jeep, the job was very quick and efficient. Our service advisor was magnificent. More

Gremlins Exterminated I purchased a previously owned Jeep Wrangler from another dealership. I had problems immediately and my vehicle was in two previous shops, and the sa I purchased a previously owned Jeep Wrangler from another dealership. I had problems immediately and my vehicle was in two previous shops, and the same issues continued. Exhausted, and honestly concerned for the safety of my family- I brought it in to Klaben. The charred down all the gremlins in my Jeep, they worked with my extended warranty company, and provided the best customer service. More

No surprise, I always get the BEST!! I expect the BEST and get the BEST at Klaben. I purchased my new Jeep right off the show room from Justin Bolen. I made his job an easy one. He drov I expect the BEST and get the BEST at Klaben. I purchased my new Jeep right off the show room from Justin Bolen. I made his job an easy one. He drove it up to me and I said, "I'll take it". It was that simple. I have called on Justin numerous times since and he was always there to support me. Thank you, Justin. Joe is the technician who keeps me running. Scheduling is a breeze, I always get prompt service and greeted with a handshake. Items that I fear may be costly, Joe approaches me and says, "No charge", that too was under warranty. Thank you Joe Hilliard for your prompt, professional and accurate service on my Jeep. Lautz More

Typically first rate Klaben provides the Best auto service departments in North East Ohio, hands down. Honest, communicative, friendly and most important, competent. Only Klaben provides the Best auto service departments in North East Ohio, hands down. Honest, communicative, friendly and most important, competent. Only place I’ll take my car & truck. More

Good customer service Always helpful friendly and care about your problems. Good customer service representatives try to help correct the problem. Will recommend this ser Always helpful friendly and care about your problems. Good customer service representatives try to help correct the problem. Will recommend this service center to any one. More

SO many issues! We brought in the Jeep with a laundry list of issues, and tried our best to explain each one of them. Justin (Stinnett) was awesome as always. He wr We brought in the Jeep with a laundry list of issues, and tried our best to explain each one of them. Justin (Stinnett) was awesome as always. He wrote every little thing down, and paid much attention to what we were saying. Everything was investigated, and we were presented with multiple different solutions. Some of the problems have been around for a long time, and multiple other service centers couldn't find the issue or a solution!! Justin, and the entire Klaben family, is always friendly and helpful. I won't go anywhere else!!! More

Great experience I dropped off my truck and Joe had a nice loaner vehicle for me. The service took a few days and I got my truck back when promised. Feels like a new r I dropped off my truck and Joe had a nice loaner vehicle for me. The service took a few days and I got my truck back when promised. Feels like a new ride. More

Best service Had two vehicles I took in for service. Was taken care of and they went out of there way to take care of my vehicles even took care of the recalls. Had two vehicles I took in for service. Was taken care of and they went out of there way to take care of my vehicles even took care of the recalls. More

Amazing Great customer service Recommend to anyone to get a car from there Everyone was so nice and professional and respectful and caring for there custome Great customer service Recommend to anyone to get a car from there Everyone was so nice and professional and respectful and caring for there customers More

Excellent service communication and pricing Klaben people were friendly and worked my vehicle in when they really did into have time to do so. The pricing was great and they did a great job. W Klaben people were friendly and worked my vehicle in when they really did into have time to do so. The pricing was great and they did a great job. Will certainly bring my vehicle there again and highly recommend this service center More