Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,812 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Excellent service as always Justin is always friendly and a pleasure to work with. He took care of a recall on my Jeep that I wasn’t aware of. Service is always completed in a ti Justin is always friendly and a pleasure to work with. He took care of a recall on my Jeep that I wasn’t aware of. Service is always completed in a timely manner. More
Recently purchased used car and also had vehicles serviced Tim and Carl were solid to work with while purchasing a used Jeep. In the Service Dept. Corey got the job done and communicated what was going on. Wh Tim and Carl were solid to work with while purchasing a used Jeep. In the Service Dept. Corey got the job done and communicated what was going on. Whitney (in office) provided information at the parts counter on one occasion and assisted with the customer relations and transportation aspects of the Service process; very solid, positive dealership experience. More
Great service Joe provided great customer service and everyone was very friendly. Joe checked for any recalls on my Jeep and explained services my Jeep will need in Joe provided great customer service and everyone was very friendly. Joe checked for any recalls on my Jeep and explained services my Jeep will need in the future. I waited in the comfortable customer lounge while my Jeep was being serviced. More
Justin has beyond excellent customer service don’t like to deal with no one but him when I need service for my Ram and Jeep even if you weak up in bad mood he puts you in good mood always welcomes you wi to deal with no one but him when I need service for my Ram and Jeep even if you weak up in bad mood he puts you in good mood always welcomes you with a smile and always has a positive attitude. More
Even during the Holidays Klaben Dodge and Justin never cease to amaze. Brought my car in with an oil leak on Christmas eve. Due to the holiday, they were not able to complet Klaben Dodge and Justin never cease to amaze. Brought my car in with an oil leak on Christmas eve. Due to the holiday, they were not able to complete the repairs that day, but they put me in a loaner and sent me on my way. Called me after Christmas when it was done and I was on my way. They indeed are worth the drive wherever you are!! Happy in Grafton! More
I bring my ram truck to Klaben Chrysler service department for all my service needs mostly routine maintenance is all that’s required. Justin always makes sure the work is done on time and with a department for all my service needs mostly routine maintenance is all that’s required. Justin always makes sure the work is done on time and with a fair price. He goes far beyond what I expect. More
Always satisfied with this service department I am always satisfied with the work this service department does. I have used them for the past 5 years and they have always taken care of all my serv I am always satisfied with the work this service department does. I have used them for the past 5 years and they have always taken care of all my service issues. Justin Stinnett is by far the best service advisor I have ever dealt with. More
Amazing Customer Service As Always! Both Joe and Justin were great, as usual and gave me amazing customer service from start to finish. They are always great to work with. I'm going to m Both Joe and Justin were great, as usual and gave me amazing customer service from start to finish. They are always great to work with. I'm going to miss them. THANK YOU!!! More
7 days Had my car for 7 days,called on day 7 and a few hours later got a call back. They said they left mec2 voicemails to get my car and I don't have voicem Had my car for 7 days,called on day 7 and a few hours later got a call back. They said they left mec2 voicemails to get my car and I don't have voicemail. So they were contacting the wrong person. First time for service here and I'm not impressed. More