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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,006 Reviews

2,006 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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May 20, 2021

Service advisor Kim Rafferty and the Klaben service dept went above and beyond to solve my electrical problem with my 2012 Town n Country. They accepted a drop in request for a quick diagnosis on a Saturday More

by josey536771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 19, 2021

INCREDIBLE EXPERIENCE! Top notch family environment and super team. Got the vehicle back up light changed out no problem. Ultra quick service and Thank you! More

by swansonphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
May 18, 2021

This was my 2nd visit to the dealership for routine maintenance on my Dodge Ram 1500. Purchased new tires. About 3 weeks later, one of them got punctured with a screw. Klaben repaired it pro-bono. Stel More

by Albert Pecoraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Joe and Klaben are the best. Fast, friendly, trustworthy and awesome! I be appts quickly, serviced quickly and the waiting area is big and I can work while I wait! More

by JLIONETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Top notch service and quality of work! Cory and the team ran into a small supply issue but did everything they could in getting me situated and even got me a loaner till problem was solved. Amazing experien More

by JVARGA86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
May 12, 2021

AWESOME!! So easy to deal with. Kim in the service department is fantastic!! Everyone that I dealt with was first rate. Easy drop off and pick up!! More

by tpaveloi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 05, 2021

Super dealership. The service is excellent. Recently had my 2020 Jeep Wrangler in for service. Kim was great. She kept me posted and they did a very good job with all the maintenance I needed. The pr More

by Jeff Kinzbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 04, 2021

Great Staff and Service! Wow! We had a concern with our new Jeep, and Kim Rafferty was so terrific! We were able to get our appointment within a short time, the Jeep was thoroughly checked and an adjustme More

by M & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
May 04, 2021

Justin can usually get one of my four Jeep/Dodge vehicles in for service in no less than two weeks notice. Often, I get an appointment for the same week if I think to call on Monday or Tuesday. More

by JASH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
May 03, 2021

Everything was great! Cory was knowledgeable, friendly, and efficient! Happy to have my Jeep back on the road. The car that was provided while my Jeep was being worked on was helpful. More

by evenstar2164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
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