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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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June 16, 2020

Positive Friendly customer service representatives and quick repairs to my vehicle's air conditioning system will keep me coming back to this business if I ha More

by TMCBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
June 11, 2020

Fast and Easy Used after hours drop off, Jeep was ready on time and pick up was fast. Other shops couldn't remove lug nuts, but, Klaben got the tires rotated, Grea More

by hkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 31, 2020

Friendly, courteous and always professional. Convenient hours and location. I had a recall and they did not make we wait. They fixed it in less than 10 minutes. More

by MTeo
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs, Justin Stinnett, Corey Graham
May 31, 2020

Joe Hilliard always provides great customer service and advice to keep my Jeep in great shape. He’s the best! Another great experience with Klaben! More

by BarbD
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020

Everything was great, Joe always makes sure I’m taking care from getting my vehicle serviced to the very end and communicated extremely well always More

by LUNYEEASON
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020

courteous Klaben made purchase and service great. will continue to lease vehicles in the future with this dealership, as they care about their customers love t More

by mharper101791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs
May 28, 2020

I had a recall on my Jeep. Service took care of it when I made an appointment. It was done in a timely fashion. The service department was very efficient. More

by cheneylc03
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
May 27, 2020

Quick and easy Got 2 recalls done quick. Was in and out in no time. Would definitely go there again for any service needs. Recommend them for sure More

by dino_1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Excellent service and great communication! The wait time was very minimal . From the moment I arrived until my Jeep was completed I was greeted by all the professionals at Klaben. Thanks! More

by jtteamcorona
Recommend Dealer
Yes
Employees Worked With
Michael Hall
May 22, 2020

great Joe Hilliard treated us with kindness and respect. Joe always treats you the way you should treat him . Rich Klaben thank you for all the yrs of gre More

by SHVDMONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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