Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,006 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Every person I talked to was friendly and helpful. Special shout out to the service department. 👍🏻 Nick my driver was excellent! Special shout out to the service department. 👍🏻 Nick my driver was excellent! More
This dealership has the absolute best customer service I have ever experienced. The employees and Mr. Klaben are very honest, understanding and thoughtful. They will do anything to get your vehicle running have ever experienced. The employees and Mr. Klaben are very honest, understanding and thoughtful. They will do anything to get your vehicle running properly with the upmost respect and transparency. I have gone to other dealerships and auto repair shops in the past, and they have always been very shady. I was expecting more of the same when I brought my truck to Klaben for servicing, but they proved my theory about dealerships wrong with their commitment to customer satisfaction. Both the employees and management will go the extra mile to explain things in detail and honor their price estimates. I finally found a dealership that I can trust, and I will always go to Klaben for future auto repair. Kim was very polite, gave detailed explanations and even offered to give me a ride somewhere while I waited for my truck. I also spoke to Mr. Klaben directly, and I could sense that he was very concerned with my situation. Truly amazing people! More
Joe Hilliard is a superb service advisor. One of the few reasons I purchase Chrysler products because I know he will take care of my car. reasons I purchase Chrysler products because I know he will take care of my car. More
My first experience at Klaben Service was great thanks to Kim. I brought my car in and Kim took care of the rest. Great customer service with a smile. Kim. I brought my car in and Kim took care of the rest. Great customer service with a smile. More
Kim Rafferty was AMAZING. She went overboard to keep me updated and to expedite the return of my car. Highly recommend her! The only thing I didn’t like was while waiting for my radio to come in it was par updated and to expedite the return of my car. Highly recommend her! The only thing I didn’t like was while waiting for my radio to come in it was parked under a tree and was covered in bird poop when I picked it up. Was not Kim’s fault tho More
We needed some service done for a check engine light. Kim Rafferty provided excellent service. She was very personable and accommodating during our entire process. Rafferty provided excellent service. She was very personable and accommodating during our entire process. More
People were very nice and they got my truck in and out fully serviced within two hours. Definitely would recommend taking your vehicle here for any king of maintenance. fully serviced within two hours. Definitely would recommend taking your vehicle here for any king of maintenance. More