Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,007 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
The service provided was excellent. Justin was professional and polite as usual and the tech who service my Jeep did a great job. I'll be back. professional and polite as usual and the tech who service my Jeep did a great job. I'll be back. More
We full time Rv. We arrived at our campground in Newton Falls on Sunday after getting DEF MESSAGE that our truck would shut down in 150 miles. We had 80 miles left of the 150. We called several Chrysler de Falls on Sunday after getting DEF MESSAGE that our truck would shut down in 150 miles. We had 80 miles left of the 150. We called several Chrysler dealerships with we are two weeks out. Corey Graham was so amazing. We were in an area that we knew nothing about. Once my husband arrived he took excellent care of him and our truck. He knew we were in an emergency situation and handled us with exceptional and compassionate skills! They did not have the part we needed but called another dealership and the mechanic had our truck fixed by noon the next day!!! I cannot say enough about Corey as throughout the whole process, Corey would come out and chat with my husband and kept him up to date on everything. Even called for a rental car to be delivered to him. In this day in age it is hard to find employees like Corey. Klaben Service Center should be proud to have an employee like Corey. I belong and follow 15 full time RV groups and you can bet I will be posting on these sites how wonderful Corey Graham and the mechanics at Klaben Service Center are!! Thank you again Corey for turning this bad situation into a pleasant experience!!!!! Al and Rhonda Fortier More
I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. More
Chrysler may produce the great vehicles, but it is the great employees at Klaben that put them over the top. Joe Hilliard is great, always treats you like family. Bring back loyalty links, especially great employees at Klaben that put them over the top. Joe Hilliard is great, always treats you like family. Bring back loyalty links, especially for first time Klaben buyers. Once they experience the great service they will always be back. Thank you guys again for everything. More
Tried to oversell repairs, not just replacing things that could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and r could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and repairs. More
Kim Rafferty and the Service Team at Klaben CJDR are top notch! We had our 5000 mile oil change and xx up and everything went extremely well and pleasantly! We are long time Klaben fans and would not go a notch! We had our 5000 mile oil change and xx up and everything went extremely well and pleasantly! We are long time Klaben fans and would not go anywhere else! More
Justin took care of a couple issues that cropped up on my vehicle. He could not have made it any easier to get those items repaired under my extended warranty. The customer lounge is awesome! A very comfort vehicle. He could not have made it any easier to get those items repaired under my extended warranty. The customer lounge is awesome! A very comfortable place to wait for service. couldn't be any better... comfy chairs, TV and fresh hot coffee! Great Job! I would recommend Klaben CJDR to anyone. More
Kim Rafferty in the service department consistently does an amazing job! I am always leaving highly satisfied when I bring my Chrysler products to her! an amazing job! I am always leaving highly satisfied when I bring my Chrysler products to her! More
They like to throw lies at you thinking that the general public doesn't know anything about the vehicle they purchased. Instead of just saying they don't know how to fix the problem, they tell you that all public doesn't know anything about the vehicle they purchased. Instead of just saying they don't know how to fix the problem, they tell you that all the ram heavy duty trucks have the design issue and you're stuck with it. Completely unacceptable!! More