Klaben Chrysler Jeep Dodge Ram

I just purchased a used car at Klaben dealership for Chrysler Jeep Dodge in Kent (OH) and was helped by Tim Bagley. This was a great experience all around. Tim was an excellent person to work with. He Chrysler Jeep Dodge in Kent (OH) and was helped by Tim Bagley. This was a great experience all around. Tim was an excellent person to work with. He is very knowledgeable, with lots of experience with automobiles. He answered all my questions clearly and was very courteous and friendly, informative, and professional. I really appreciated that he made no pressure to close the deal and was straightforward in sharing information about the car and the purchasing process. Tim was also able to give me a good value on my trade in. I strongly recommend Tim for anyone looking to buy a new or used vehicle. And the service in general at Klaben was excellent and the car was in excellent condition. More

Don Jacobs did a very good job getting me the price I was looking for and the deal I was looking for. Everyone was friendly and helpful. looking for and the deal I was looking for. Everyone was friendly and helpful. More

After searching for about a month for a vehicle, we found the 2011 Dodge Durango at Klaben Chrysler, Jeep, Dodge, Ram. It is a beautiful SUV at a wonderful price. Andrew Bennett, the sales associate that h the 2011 Dodge Durango at Klaben Chrysler, Jeep, Dodge, Ram. It is a beautiful SUV at a wonderful price. Andrew Bennett, the sales associate that helped us with our purchase, was so friendly and easy to work with. We could really tell that not only was he concerned about our needs for a vehicle, but was also willing to work with us on the best price. We will continue to buy our vehicles from Klaben in Kent - and will also look forward to having Andrew help us again. We will definitely recommend Klaben to our family and friends!! More

Andrew Bennett was great. He was very patient and answered every question I had. He also constantly checked in with us throughout the whole process. I did not feel rushed. Would definitely recommend answered every question I had. He also constantly checked in with us throughout the whole process. I did not feel rushed. Would definitely recommend this dealership. More

I purchased my first brand new car, a Dodge Journey, from Klaben in 2010. I could not be happier with my purchase. This was all possible thanks to my salesman, Justin Bolen. He has a no pressure style that Klaben in 2010. I could not be happier with my purchase. This was all possible thanks to my salesman, Justin Bolen. He has a no pressure style that created a friendly, calm environment. I never felt obligated, pressured, or annoyed. Trust me, this meant a lot as I have walked out of other dealerships due to heavy pressure, lies, and tricky sales tactics. Justin helped me find that car that I wanted with all of the bells and whistles. He never pressured me to spend more. He presented the options and let me make the decision that would be best for me financially. He actually encouraged me to "buy down" so I could be within my budget. You don't find this very often. My first car buying experience was smooth and effortless and I couldn't be happier. I love my Journey as it gives me the option to have 7 passengers, or put the back seats down flat to fill it with shopping bags! Actually, I've had everything from lumber and stone to groceries in the back end. The media package gets a lot of use from my nieces and nephews. I love my backup camera, hidden storage (which I use on a daily basis), ability to cool a drink in my dash, and the temperature controls. I traded in a Audi for this car and haven't looked back. Thanks to Klaben and Justin Bolen for a great car buying experience. More

My interaction with the dealership began with an ad for a 2010 used Chrysler Town and Country on cars.com. Andrew responded very quickly to my request for more information and followed up with a phone call. 2010 used Chrysler Town and Country on cars.com. Andrew responded very quickly to my request for more information and followed up with a phone call. He was very courteous and professional. Upon visiting the dealership Andrew greeted me immediately and presented the vehicle to me in a very informative and realxed manner. The test drive was comfortable and I enjoyed my conversation with Andrew. i was pleased that we were able to discuss pricing on my trade without the car being there to look at, and when I retuned with the vehicle, they honored their original estimate for the trade-in. Andrew was direct but not pressuring during the price negotiations. I also appreciated being seated at an open table in the middle of the showroom during the entire process instead of being "held captive" in a salesman's office as is the practice at so many other dealerships. Overall, the process was great. More

We have purchased several new cars from Don Jacobs at Klaben over the years. He provides excellent service and follow up. We trust him to listen to us and get us exactly what we are looking for. He alway Klaben over the years. He provides excellent service and follow up. We trust him to listen to us and get us exactly what we are looking for. He always goes the extra mile to make sure you are happy with your new car purchase. More

My experience at Klaben was outstanding! Tim Bagley was extremely helpful and was an excellent Salesperson. He provided excellent customer service and was very knowledgeable and helpful! Tim made the buyi extremely helpful and was an excellent Salesperson. He provided excellent customer service and was very knowledgeable and helpful! Tim made the buying process easy and enjoyable and I would recommend him and Klaben Chysler Jeep and Dodge to anyone! I love the Caliber I purchased and I feel it was sold to me at a fair price and in excellent condition! I'll definitely be back to Klaben in the future! :) More

Justin Bolen has changed the way we view buying cars. We have gone back to Justin every time we our needs have changed and he has been able to listen to what we needed and come up with a great suggestion an have gone back to Justin every time we our needs have changed and he has been able to listen to what we needed and come up with a great suggestion and deal. Since we live out of town Justin has been wonderful in getting everything ready for us to come in, sign the papers, and drive off in our new cars! I really enjoy working with Justin and know we will be back in the future. More

My time spent at Klaben Chrysler Jeep Dodge Ram was outstanding. My wife and I have purchased or leased several cars from Klaben over the years and have always had a great experience. Don Jacobs and Ke outstanding. My wife and I have purchased or leased several cars from Klaben over the years and have always had a great experience. Don Jacobs and Ken Harris were very professional and provided a comfortable and relaxing atmosphere. I chose to lease a 2013 Chrylser Town & Country and was very pleased at the standard features provided. Ken Harris worked quickly and diligently with management to present a leasing offer to me; the lease payment was exactly within my budget with no out of pocket expenses! The entire time I spent at Klaben was approximately three and a half hours but it seemed faster. I recommend this dealership to anyone in the market for a vehicle and will continue to be a loyal customer of Klaben. More