Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Andrew did a great job helping me pick out my car! I felt no pressure and that was a true relief. He was very professional and answered all questions that I had. I will definitely return to Klaben next time no pressure and that was a true relief. He was very professional and answered all questions that I had. I will definitely return to Klaben next time I need a new car. Thank you! More
Andrew helped me find the perfect replacement car after an accident I was in. I went to two different places that just wanted to show me a car and rush me out with it before coming here. Andrew took his ti an accident I was in. I went to two different places that just wanted to show me a car and rush me out with it before coming here. Andrew took his time with showing me inventory and made sure I found the perfect car. As he said "your the one who has to drive it for a while so make sure its the right one you like." More
My recent service experience with Klaben Chrysler Jeep Dodge Ram went great as always. I called Tina Kelly in Klaben's service department to see what openings they had that matched with my busy schedule. Dodge Ram went great as always. I called Tina Kelly in Klaben's service department to see what openings they had that matched with my busy schedule. With my factory oil change scheduled, I arrived at the service department the following day and was promptly met with a friendly smile and an open ear. Tina explained the work that was going to be done, the cost involved, and a time estimate of when I should be back on the road. Where else can you get a FACTORY QUALITY oil change and multi-point vehicle inspection done at these prices? All of my purchase and service experiences at the Klaben family of dealerships have been great. If you need your vehicle serviced, or just routine maintenance done by trained technicians, please phone Tina Kelly at 330-673-3139 to speak with a skilled advisor who listens and cares. You will be glad you did. - Todd K Canton OH More
Justin took excellent care of me and handled the problem quickly. He was in constant communication and explained in terms I could understand. I was impressed with how quickly they were able to schedule me quickly. He was in constant communication and explained in terms I could understand. I was impressed with how quickly they were able to schedule me in and get the needed parts to fix the problem. I have dealt with Klaben Ford and Jeep for many years and this is the best I have ever been treated. More
We were looking for a car for my daughter and I have had Justin Bolen as my salesman for years. He has always went way beyond his call of duty to make sure you get the best deal for your money. He takes th Justin Bolen as my salesman for years. He has always went way beyond his call of duty to make sure you get the best deal for your money. He takes the time to explain in detail the goods and the bads on vehicles, maybe the pros and cons depending on the usage of the vehicle. I do not talk to any other salesman other than Justing when it comes to vehicles. More
The staff were very friendly and helpful. It was a low pressure atmosphere that made the car buying process very pleasant. They were quick and efficient and I appreciated the follow-up calls. All the st pressure atmosphere that made the car buying process very pleasant. They were quick and efficient and I appreciated the follow-up calls. All the staff I dealt with were very helpful and I got a great deal on my car! More
Very quick and friendliness. They always get me in when it is convenient for me. The waiting room is clean... But not really very comfortable it is convenient for me. The waiting room is clean... But not really very comfortable More
To whom it concerns, I recently have purchased my 6th To whom it concerns, I recently have purchased my 6th new Jeep (Jeep Wrangler Sport Unlimited, Big smile). Car shopping has always been an odyssey To whom it concerns, I recently have purchased my 6th new Jeep (Jeep Wrangler Sport Unlimited, Big smile). Car shopping has always been an odyssey to put it bluntly. My prior experiences have always made me weary and questioning my decision to buy. On this car buying experience I once again went out to try and find the best deal around. Of course I ran into the same old problems, i.e., pretentious sales people with false promises, trying to take as much money from my pockets as they possibly could. Haus Auto mall was one of the worst bottom feeders around (sorry Mr. Wizard) Worse than Martin Automotive which I thought was impossible. Klaben was my last stop!!!!!! I was greeted by a Professional sales man (Justin Bolin) whom I quickly explained my experience at the dealership I had just walked out on. Justin listen and with what I believe to be genuine concern was truly disgusted with my prior experience. At that time the team at Klaben started to show me something I had not noticed before at a dealership and that was genuine concern for the customer. From the time I walked through the door till the time I drove off the lot with my new Wrangler Unlimited, I was treated with respect, given the best price out of all the dealerships I shopped. The financial manager Brian Franklin Found me a better loan than My Credit Union could provide and answered all questions and explained the complete process without making me feel inadequate. He even present numerous financial options that I could chose from. Justine took the time to introduce me to Joe Hilliard (service advisor) Who then helped me get some accessories added to my vehicle before I left the lot that day saving me the time of having to come back for the add ons!!!! Before I left Justin made sure I had a good understanding of my new vehicle. I would recommend Klaben to anybody who’s looking for a no Hassel car buying experience not to mention the best prices around .Thanks Justin and all the people at Klaben for showing me that your Auto dealership still cares about the customer and not their bottom line. I just wish I would have come to klaben for my other Jeep purchases. You can bet I will not go anywhere else in the future. Sincerely, Tom Retired Firefighter More
My husband and I both bought new cars within one week. Andrew was our salesman both times and he was very patient and pleasant to work with. He made sure we understood differences between leasing and pur Andrew was our salesman both times and he was very patient and pleasant to work with. He made sure we understood differences between leasing and purchasing and how each met our needs with our current lifestyle. Though we wish we had a few different options to chose from, such as color and engine, my husband and I are completely happy with our new cars and the service provided. More