Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have known Joe Hilliard for more then 15 years. He is always courteous and professional. I would recommend him to anyone and I have always recommended Klaben for sales and service! always courteous and professional. I would recommend him to anyone and I have always recommended Klaben for sales and service! More
When my husband and I went to Klaben, right off the bat Jared was right there to greet us. We had been to dealerships where the salesmen swarm you right away and are quite pushy to make a sale, but this ti Jared was right there to greet us. We had been to dealerships where the salesmen swarm you right away and are quite pushy to make a sale, but this time it was different. Jared was VERY polite and not pushy at all. I was in the market for a new car, but wasn't quite sure what I wanted. Jared listened to what my husband and I wanted in a car and showed us the options they had. He enlisted the help of Andrew who had a wealth of knowledge about all of the vehicles. We took a test drive in a Chrysler 200 Touring and when we got back Andrew had the Chrysler 200 Limited sitting there for us to test drive as well because he knew it had the main option that we were looking for: Bluetooth technology. I travel quite a bit so it was important that it have that hands-free technology. When we sat down to figure out pricing, Andrew showed us a couple different options (as we all know, price is always a big factor). One was straight-out buying the Chrysler 200 Touring or leasing the Limited. The price difference was astonishing. I wasn't sure if we could afford the Limited based on the budget we gave ourselves, but it turns out with leasing it was very affordable. This was a great option for my husband and I since in a few years when we have children, we may want to upgrade to a larger vehicle (I've got my eye of the Jeep Grand Cherokee). The 3 year lease allows us to do just that and not have the commitment of a several year long loan. Jared and Andrew were both absolutely wonderful to work with. Andrew followed up after our purchase to make sure everything was going well. He even made my first service appointment. You can tell that the car salesman at Klaben aren't the typical pushy car salesmen. They listen to exactly what you want in a car and provide it. They are more interested in earning your business for your next car and the next after that then just making this one purchase. They want you to be completely satisfied with your purchase and keep coming back there to make the next purchase. I know my husband and I will definitely be coming to Klaben for all of our car purchases. Great people. Great deals. Great Selection. More
I first have to say that the only reason we bought a new Grand Cherokee today was because of the service department. We recommend them to anyone. Having said that, thanks to Andrew Bennett for making our Grand Cherokee today was because of the service department. We recommend them to anyone. Having said that, thanks to Andrew Bennett for making our car buying experience a good one. He is straight forward and did all that he was asked to do for us in the sales process. We are happy with our purchase and look forward to our continued relationship with the Klaben family. Thanks. Jim More
After several visits over several months Andrew was still very helpful with all of my different car purchase ideas that changed at each visit. He was helpful and answered all my questions each time. We final very helpful with all of my different car purchase ideas that changed at each visit. He was helpful and answered all my questions each time. We finally made a decision to turn our lease in early and purchase the same model new. Andrew was very helpful at the delivery and went over all the options well and followed up. I would recommend anyone to work with Andrew he is fair and very helpful More
John Ruggles was one of the most considerate, professional and knowledgeable sales people that I've ever dealt with. The staff at Klaben were amazing. I drove over 150 miles to come and purchase professional and knowledgeable sales people that I've ever dealt with. The staff at Klaben were amazing. I drove over 150 miles to come and purchase a car from them. They were honest about everything and let me know everything that was going on. It was a great experience, and I'd recommend Klaben and John Ruggles to everyone! More
Great experiance, had a good salesman, Don Jacobs, been dealing with him for years. Have bought many cars from Klaben and plan to buy more, very satisfied.l dealing with him for years. Have bought many cars from Klaben and plan to buy more, very satisfied.l More
i had a great experience buying a new car from caleb jacobs at klaben auto in kent. he listened to everything i wanted and delivered the car exactly as said at a terrific price.....and hes a great youn jacobs at klaben auto in kent. he listened to everything i wanted and delivered the car exactly as said at a terrific price.....and hes a great young man as well. then brian franklin did the financials for me. i was very hesitant to to met with him because of high pressure experiences in the past dealers. hes very friendly with absolutely no pressure and a great guy with good suggestions. i was actually happy to have met him. anyone looking for a great place to buy a car go to klaben and see jacob More
Tim was very helpful and gave us a no non-sense deal right from the start. We felt very comfortable making the deal with Tim and Klaben. He was honest right from the start and didn't apply any pressur right from the start. We felt very comfortable making the deal with Tim and Klaben. He was honest right from the start and didn't apply any pressure to go through them at all! We would highly recommend Tim and Klaben to our friends and family. More
Very helpful, great staff, went above and beyond. Took no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge More
My wife and I were looking for a specific vehicle at a specific price point and Klaben happened to have it. We contacted Andrew via their website / e-mail. He was responsive and very up-front. He e-mailed specific price point and Klaben happened to have it. We contacted Andrew via their website / e-mail. He was responsive and very up-front. He e-mailed me the Carfax and details of the vehicle before we went to the showroom, so i was able to look through the history of the vehicle before we even arrived. When we arrived, Andrew greeted us and offered us coffee or a snack. He immediately pulled the vehicle around and walked us through all of the features of the car. He was able to answer every question that we had right on the spot. We decided to take it for a test drive, and Andrew helped us find a route that would test the things we were looking to test. We found a twisty road that had train tracks and a highway-like-straightaway which was exactly what we drive every day. When we returned to the dealership, we pulled some numbers and got a deal done pretty quickly. Andrew and the staff at Klaben stayed well past their 9:00pm closing time to finish our deal and had us driving home in a new 2012 Jeep Grand Cherokee that night. I have been looking for this deal for about 3 months now, and have visited nearly 20 local dealerships during that time and understand how frustrating working with car salesmen can be, that being said, I would highly recommend Andrew Bennett and the team at Klaben for a no-nonsense, low pressure car buying experience. More