Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have been going to Joe Hilliard for 7 years now. He gets my vehicles in very promptly and keeps me updated throughout the process. He is very knowledgeable at what he does and I enjoy taking my vehicl gets my vehicles in very promptly and keeps me updated throughout the process. He is very knowledgeable at what he does and I enjoy taking my vehicles to him. More
We return to Klaben because of the exceptional personal service we receive as well as the fact that our purchases have always exceeded our expectations in both the deal as well as follow-up service. It is service we receive as well as the fact that our purchases have always exceeded our expectations in both the deal as well as follow-up service. It is very clear that the employees work as a team to not only serve the customer in the purchase of a vehicle but also to make the customer comfortable and informed in the decision making process. This most recent purchase was an unbelievable experience for me in that I did it in the absence of my husband through the entire process. He is out of town and was available only via telephone. We are both so comfortable at Klaben, I was able to move forward with the deal. These gentlemen have gone above and beyone to make my experience a most positive one. We will continue to recommend Klaben to anyone. For us, they are truly across town, about an hour away, but are certainly "Closer than you think" and worth the trip! Thank you to the Klaben family! My fabulous salespersons are Dave Mott and Caleb Jacobs. Thanks, guys! More
Our salesman Nick Brandt was extremely knowledgable about the Ram that I purchased and was willing to walk me through all the vehicles controls and compartments..He made our selection easy and hassle free..w the Ram that I purchased and was willing to walk me through all the vehicles controls and compartments..He made our selection easy and hassle free..we will be back for the next vehicle we purchase More
My wife and I have been going to Klaben for about 12 years now. We have always dealt with Don Jacobs. Don always knows exactly what we want and how to get us into that vehicle. He never pressures us to years now. We have always dealt with Don Jacobs. Don always knows exactly what we want and how to get us into that vehicle. He never pressures us to get something we don't need or want and is the best car salesmen I have ever dealt with. Usually we walk in there knowing exactly what we want, however this time, my wife wasn't quite sure. She ended up test driving 4 different vehicles before deciding on the Chrysler 200 Limited. Don had no problem spending all the time with us and explaining all the options and benefits from one car over another. I hope to be dealing with Klaben and Don for many many more years to come. More
As you might know, car repairs can be a bit stressful. As you might know, car repairs can be a bit stressful. Joe Hilliard has the right personality for this job. He recognizes how to defuse the situat As you might know, car repairs can be a bit stressful. Joe Hilliard has the right personality for this job. He recognizes how to defuse the situation and offers solutions, to solve the problem. More
Take my car in for an oil change and rotation. Joe was able to squeeze me in to get the service done. Also made sure he reminded me of my Loyalty Rewards card to use the coupons on that to get the serv able to squeeze me in to get the service done. Also made sure he reminded me of my Loyalty Rewards card to use the coupons on that to get the service cheaper. Car is running great. Thanks Joe!!! Give him a hug for me!!!! More
Andrew Bennett provided us every service we could think of in buying this car. He went out of his way to make this a good experience. We are very happy with our purchase. Andrew even got soaken wet run of in buying this car. He went out of his way to make this a good experience. We are very happy with our purchase. Andrew even got soaken wet running across the street after taking the car to be prepped. He has exactly the right personality for selling automobiles! More
I have worked with Joe Hilliard in servicing my cars for the past 20 years, and the ability to spot and resolve existing issues, as well as the ability to anticipate future needs has been top-notch. the past 20 years, and the ability to spot and resolve existing issues, as well as the ability to anticipate future needs has been top-notch. More
It always works when I get it back. Joe has done a couple of quick helps so that my wife believes he can walk on water. they are always upfront with the pricing and straight forward with the options. couple of quick helps so that my wife believes he can walk on water. they are always upfront with the pricing and straight forward with the options. They have gone to bat for me for just out of warranty work with Chrysler. They truely want you to be a customer for life. We own 2 different Town and Country's. More
John Ruggles answered the phone when I first called the dealer to make sure they still had the mini van that I had seen online, and he was very friendly and willing to work with me. I traveled an hour to g dealer to make sure they still had the mini van that I had seen online, and he was very friendly and willing to work with me. I traveled an hour to get to the dealer, and he made me feel very welcome and the trip was well worth the drive. John made me feel like he was truly working towards my best interest for what would be best suiting for me. I greatly appreciate all that he done for me, and I left the dealer very happy, and I am very happy with my vehicle. I would reccomend my friends to deal with John Ruggle at the Klaben in Kent. More