Klaben Chrysler Jeep Dodge Ram

John Ruggles was one of the most considerate, professional and knowledgeable sales people that I've ever dealt with. The staff at Klaben were amazing. I drove over 150 miles to come and purchase professional and knowledgeable sales people that I've ever dealt with. The staff at Klaben were amazing. I drove over 150 miles to come and purchase a car from them. They were honest about everything and let me know everything that was going on. It was a great experience, and I'd recommend Klaben and John Ruggles to everyone! More

Great experiance, had a good salesman, Don Jacobs, been dealing with him for years. Have bought many cars from Klaben and plan to buy more, very satisfied.l dealing with him for years. Have bought many cars from Klaben and plan to buy more, very satisfied.l More

i had a great experience buying a new car from caleb jacobs at klaben auto in kent. he listened to everything i wanted and delivered the car exactly as said at a terrific price.....and hes a great youn jacobs at klaben auto in kent. he listened to everything i wanted and delivered the car exactly as said at a terrific price.....and hes a great young man as well. then brian franklin did the financials for me. i was very hesitant to to met with him because of high pressure experiences in the past dealers. hes very friendly with absolutely no pressure and a great guy with good suggestions. i was actually happy to have met him. anyone looking for a great place to buy a car go to klaben and see jacob More

Tim was very helpful and gave us a no non-sense deal right from the start. We felt very comfortable making the deal with Tim and Klaben. He was honest right from the start and didn't apply any pressur right from the start. We felt very comfortable making the deal with Tim and Klaben. He was honest right from the start and didn't apply any pressure to go through them at all! We would highly recommend Tim and Klaben to our friends and family. More

Very helpful, great staff, went above and beyond. Took no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge More

My wife and I were looking for a specific vehicle at a specific price point and Klaben happened to have it. We contacted Andrew via their website / e-mail. He was responsive and very up-front. He e-mailed specific price point and Klaben happened to have it. We contacted Andrew via their website / e-mail. He was responsive and very up-front. He e-mailed me the Carfax and details of the vehicle before we went to the showroom, so i was able to look through the history of the vehicle before we even arrived. When we arrived, Andrew greeted us and offered us coffee or a snack. He immediately pulled the vehicle around and walked us through all of the features of the car. He was able to answer every question that we had right on the spot. We decided to take it for a test drive, and Andrew helped us find a route that would test the things we were looking to test. We found a twisty road that had train tracks and a highway-like-straightaway which was exactly what we drive every day. When we returned to the dealership, we pulled some numbers and got a deal done pretty quickly. Andrew and the staff at Klaben stayed well past their 9:00pm closing time to finish our deal and had us driving home in a new 2012 Jeep Grand Cherokee that night. I have been looking for this deal for about 3 months now, and have visited nearly 20 local dealerships during that time and understand how frustrating working with car salesmen can be, that being said, I would highly recommend Andrew Bennett and the team at Klaben for a no-nonsense, low pressure car buying experience. More

When my lease on my Jeep Liberty ended, I wasn't sure what vehicle to look for. When I checked at Klaben's, I test drove the Patriot but wanted a different model. I worked with both Ken and Jacob, and wh what vehicle to look for. When I checked at Klaben's, I test drove the Patriot but wanted a different model. I worked with both Ken and Jacob, and what a team! They found the one for me and had it ready for me in a few days! They were both efficient, knowledgeable about the vehicles, patient with all my questions, and fun to work with. I feel very comfortable going back to ask questions regarding my new Patriot! Thank you very much! More

My husband and I had been searching for a 2012 Jeep Grand Cherokee with very specific features when we found a posting for one on Klaben's website. My husband emailed back and forth with Andrew Bennett, who Cherokee with very specific features when we found a posting for one on Klaben's website. My husband emailed back and forth with Andrew Bennett, who was quick and helpful, and we drove out to Kent that night to check out the vehicle. We were greeted by Jared (who I'm told is a new employee) who was extremely courteous as he showed us the facility and notified Andrew that we had arrived. We were quickly shown the Jeep we had come to see. Especially for a used car, I was quite impressed with how clean it was; all our friends say that it looks brand new inside and out! I know my husband and I had been tossed around a few times by a few other car dealerships in NE Ohio and I'm glad to say that everything felt comfortable and to-the-point at Klaben. Andrew did not put on any airs when he showed us the vehicle--and he knew how to operate every little mechanism, which we found impressive. The Jeep was everything we wanted so we got down to business. The whole "process", which is sometimes painful, was as smooth as I think it could possibly be. Brian, the finance manager, kindly made all the paper work fly by while providing us with information and understanding. Everyone was helpful and above all genuine and considerate. We have already recommended Klaben and Andrew to our friends! More

A salesman is a valuable asset to a dealership, and Justin Bolen is a huge asset to Klaben!!! We use to never like to go to dealerships during business hours because of the swarming pushy salesman till Justin Bolen is a huge asset to Klaben!!! We use to never like to go to dealerships during business hours because of the swarming pushy salesman till we met Justin. He was very polite, professional, informative, PATIENT, and respected what we wanted in features and price range. Since then we only deal with Justin, because we know we will have a good experience!! Thanks Justin.....Tammy and Jason More

Andrew was friendly and helpful. He was a pleasure to work with. We had a problem but Andrew made us feel like there wasn't a problem in the world. We would highly recommend both Andrew and the Klaben work with. We had a problem but Andrew made us feel like there wasn't a problem in the world. We would highly recommend both Andrew and the Klaben dealership to anyone purchading a car. More