Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My lease was ending with another dealership, and I was looking around for a smaller SUV and the best deal. My sister in law had recently purchased her vehicle from Klaben, so I visited their dealership. I looking around for a smaller SUV and the best deal. My sister in law had recently purchased her vehicle from Klaben, so I visited their dealership. I was very specific about our budget, and what I wanted in our next leased vehicle. I honestly never imagined it to be as easy as it was. I really feel like Andrew went above and beyond, he was so helpful and incredibly friendly. Kim in finance was fantastic as well. She had all the paperwork ready, and explained everything thoroughly. It was such a surprisingly pleasant experience! I would recommend Andrew and Klaben to every single person I know in the market for a car. More
Just got my 2013 Jeep Grand Cherokee serviced at the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the waiting room, I used the computer that was set up and browsed the internet. Joe kept me informed with the status of my vehicle the entire time. He came and found me, checked me out in no time and off I went in my car that was waiting right out front. Would recommend Joe and will use him in the future. More
Tim Bagley is a terrific salesman for Klaben. He was friendly and helpful. He made the buying process feel easy and comfortable. I was so happy that he helped us buy our vehicle because there was no p friendly and helpful. He made the buying process feel easy and comfortable. I was so happy that he helped us buy our vehicle because there was no pressure, everything was explained clearly and to the point. I will send any prospective car buyers whom I know to Klaben now because we had such an excellent experience with your company. Thank you again to Tim for making it great! More
We have a very nice experience with Klaben. Andrew was very helpful and help meet my price needs. John worked with with wife to help point her in the right direction as we were narrowing down are options. very helpful and help meet my price needs. John worked with with wife to help point her in the right direction as we were narrowing down are options. I would recommend these guys to anyone who is looking to purchase a vehicle. I will also return to Klaben for service and for my next vehicle. More
My wife and I purchased a 2012 Town and Country. This was our first purchase from a dealer and we were prepared for the worst. I found the van we were interested in on the dealership's website and contacted our first purchase from a dealer and we were prepared for the worst. I found the van we were interested in on the dealership's website and contacted them for more information. Andrew Bennett got back to me right away and emailed me detailed information about the vehicle including a Car Fax report on the vehicle. We arrived at the dealership about 20 minutes before closing, but that was not a problem. Everyone was very professional and there were no "high pressure" sales tactics used. We got a great deal on the van (about $4000 below Blue Book) and great financing (they beat the pre-approval rate that I had secured through a third party before visiting them). Overall, the experience was great and we are very pleased with both the level of service and the price. More
We had a wonderful experience at Klaben, Andrew was very helpful and listened to our very specific needs for the vehicle we were interested in and had the Jeep Cherokee all ready for us when we arrived. He helpful and listened to our very specific needs for the vehicle we were interested in and had the Jeep Cherokee all ready for us when we arrived. He walked us through everything very carefully and we left feeling that if we had any additional questions that calling him would be a natural thing to do. Brian in finance was excellent as well, he worked with us through the process and it was easy, he anticipated our questions and is also someone who encouraged future connection if we need anything. Both sales managers made it a point to stop and say hello as we purchased the car and overall it was a completely painless process!! We would absolutely recommend a purchase from Klaben in the future to any of our friends and family. More
i accidentally drove into the wrong dealership. Gill met me there and told me to go to return to Klaben after I visited the other dealership and Klaben would treat me even better. After going to the other me there and told me to go to return to Klaben after I visited the other dealership and Klaben would treat me even better. After going to the other dealership I did return to Klaben. Gill was on a Test drive so Andrew assisted me. He was extremely polite and helpful. Found me the car I needed and sold it to me. Bata bata bing. From beginning to end I felt like family. Oh I need to tell that I was driving a Dealer car from another dealer. They gave me the car for 4 days to try it. I was under the impression it was a Journey Crew. Andrew pointed it out to me that it was a different model without putting down the other dealership. Kudos to Him. When I took the Car back to the other dealership, I told them I didn't want to purchase it because they led me to believe it was a CREW. All they said was "Oh". So I left and came back to KLABEN. I will return to Klaben for future vehicles and will refer to you also. Can't talk enough about your crew you have. THANKS A MILLION From the Sales to The Finance people. I am a CPR instructor and would LOVE to come in and certify your Whole group at a discounted rate as a thanks you. Thanks again for the experience.You now have a customer for life. And to think I accidentally pulled into your lot. Go figure. More
This past weekend my wife and I purchased a 2011 Dodge Journey from Andrew and Gilbert. The experience was excellent; and most importantly, they were honest throughout the process. The primary driver on Journey from Andrew and Gilbert. The experience was excellent; and most importantly, they were honest throughout the process. The primary driver on the car will be my wife Marcy. She did an extensive amount of research before purchasing, but received additional accurate information from the sales staff. I was only involved at the end, but my experience was excellent, as was her's. I'm giving an excellent rating because of outstanding, patient customer service. More
We live in Pittsburgh, Pennsylvania and drove 2 hours to this dealership. Our trip was well worth it. Not only did we get a fair deal but we dealt with professionals. Thanks. this dealership. Our trip was well worth it. Not only did we get a fair deal but we dealt with professionals. Thanks. More