Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We went in to look at a Jeep a few months before we purchased it. We went to several different dealers to look and talk to salesman. We went back to see Tim because we felt he was a very honest and fai purchased it. We went to several different dealers to look and talk to salesman. We went back to see Tim because we felt he was a very honest and fair person to deal with and would recommend him and the entire dealership to buy a car. More
he was kind and got all information I needed didnt try to talk me into something I didnt want and went the extra mile . Im very happy with whole experience and would definatly send anyone I know looking for talk me into something I didnt want and went the extra mile . Im very happy with whole experience and would definatly send anyone I know looking for a car or truck there Ive dealt with Klaben for over 16yrs and wont shop elseware More
I have been looking for a larger vehicle for some time now. Luckily my parents bought a new vehicle and it turns out I love it so I wanted to upgrade mine. They also dealt with Andrew Bennett so lucky for now. Luckily my parents bought a new vehicle and it turns out I love it so I wanted to upgrade mine. They also dealt with Andrew Bennett so lucky for me they had a professional relationship already. I called and talked to Andrew and made the appointment. When I arrived there he already had the vehicle I was interested in pulled around. Got a great look at the vehicle and took it for a test drive which went extremely smooth. All in all I decided to buy the vehicle. While Andrew was putting gas in it and taking it through the car wash we had the pleasure of talking to John Ruggles. He was also extremely friendly and made sure you understood everything thoroughly. They both have a great sense of humor and make you feel like your part of the team!! All in all I would most definitely tell everyone I know to go there and ask for these two sales men Andrew Bennett and John Ruggles. More
Very friendly and helpful, very thorough and informative, very willing to go above and beyond what we expected in a car dealership. Was so happy with the service we recieved we brought our daughter in the da very willing to go above and beyond what we expected in a car dealership. Was so happy with the service we recieved we brought our daughter in the day after we bought a car and she also purchased one. More
Tim was very friendly and educational about the vehicles he showed me. He made the experience for me very enjoyable , because I hate waiting in a car lot for a long period time. He was straight to the point he showed me. He made the experience for me very enjoyable , because I hate waiting in a car lot for a long period time. He was straight to the point and got what I needed and got me out the door. But If you are looking for a vehicle, wants someone to listen to exactly to what you need and deliver, and get you in and out in a reasonable time. Tim is your go to guy. More
Caleb was very courteous, professional and friendly. We had been looking at either leasing or purchasing a vehicle and he was able to tell us the pros and cons of each method. We were unable to purchase th had been looking at either leasing or purchasing a vehicle and he was able to tell us the pros and cons of each method. We were unable to purchase the vehicle at that time but contacted him a month later. He remember what we had test driven and what we wanted. He found the car that we wanted the day we called and we purchased it that night and drove it home. The service was great. The car was ready when we arrived - all cleaned and prepped. Brian - the financial person reviewed all the paperwork and options available. He also took great care of us. More
Always a good experience. The entire staff at Klaben Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. More
We recently purchased our new (ordered) Rubicon X. Years ago I purchased a Ford from Klaben and experienced the same worry free, "Lightning Fast", "Buy it and Drive it" experience. Our finance guy Brian was ago I purchased a Ford from Klaben and experienced the same worry free, "Lightning Fast", "Buy it and Drive it" experience. Our finance guy Brian was very friendly and did not give you the shrewd feeling of "let’s hurry this up", and forcefully shove additional unneeded items down your throat that many of the other dealers try. Our salesman Don Jacobs, was not only helpful at the beginning but was a savior when we decided to change colors midstream of our new vehicle. Don also informed us through the stages of production and contacted us immediately when our vehicle arrived. We had a few issued with factory problems and Joe in service was “Johnny on the spot” and was ready to complete the fix in a few days. If you’re shopping for a new or used car you cannot beat the service and friendly approach to getting your new car at Klaben! More
Thank God for Don Jacobs @ Klaben Chrysler Jeep! A little background; I had been in the market for a Jeep Wrangler for some time. Earlier this year my brother joined me in a quest for a Wrangler of his own. background; I had been in the market for a Jeep Wrangler for some time. Earlier this year my brother joined me in a quest for a Wrangler of his own. We figured we would join forces and shop dealerships with the potential of a double purchase. We figured this would get us the best deal. That being said, I will spare the names of several large Jeep dealers in the area when I say what a learn! Two major dealers actually ignored us even going as far as to not respond to emails. We search and checked inventories and almost overlooked Klaben only because of the lack of in stock vehicles. Well now I know why! We were referred to our sales rep Don Jacobs and after meeting with him our search was over. He was very knowledgeable and helpful with ordering exactly what we wanted in our Jeeps. There was a no BS approach to pricing and a very fair deal was struck. Fellow Jeepers take note and do not skip over this dealership in your search! Even though I have hopes of my Jeep lasting forever (hope being the key word) I will definitely recommend this dealer and especially Don Jacobs to any interested ear. More