Klaben Chrysler Jeep Dodge Ram

Don Jacobs took the time and did the research to find the exact vehicle I was looking for. I was pleased with the trade in price for my old vehicle and the rebates and military discount I received. I did not exact vehicle I was looking for. I was pleased with the trade in price for my old vehicle and the rebates and military discount I received. I did not feel pressured to make a purchase and Don even took time out to explain all the functions and upgrades on my new Dodge Dart. I would recommend this dealership to my friends and family. More

Worth the 90 minute drive to purchase our 2014 SRT8 Jeep Grand Cherokee. Dealership was clean, efficient, and most of all warm and welcoming from everyone we were in contact with. They really made us feel Grand Cherokee. Dealership was clean, efficient, and most of all warm and welcoming from everyone we were in contact with. They really made us feel that our business was appreciated. More

I was very satisfied with the level of customer service I was given by both Don and Caleb. They were able to get me and my wife the vehicle we needed at the price we needed. Thanks! was given by both Don and Caleb. They were able to get me and my wife the vehicle we needed at the price we needed. Thanks! More

After a frustrating and unfortunately "normal" search for a reliable used vehicle I pulled into Klaben. After having to hunt for a salesperson at every other dealership I was pleasantly surprised search for a reliable used vehicle I pulled into Klaben. After having to hunt for a salesperson at every other dealership I was pleasantly surprised to be greeted at my car by Don Jacobs despite it being 20 degrees outside. He was very friendly and professional. After hearing my needs he showed me only the vehicles he thought I could afford and did not go directly to the most expensive vehicle on the lot like many salespeople do. He showed me several vehicles and knew about each one without having to "check on that" and leave me waiting. I consider Don to be a true rarity in the industry. He made the car buying experience very easy and enjoyable. I will definitely be returning to Klaben for my next purchase. More

Andrew was very helpful, and made the purchasing process so much easier. He is a very genuine, and wholesome individual, who made me glad that I did business with Klaben. I love my car, and very happy with so much easier. He is a very genuine, and wholesome individual, who made me glad that I did business with Klaben. I love my car, and very happy with the end result. More

We just purchased our 4th car from Tex Welch at Klaben in Kent. We cannot say enough about Tex. Each time we have dealt with him, he has been very friendly, very professional and has always taken the ti Kent. We cannot say enough about Tex. Each time we have dealt with him, he has been very friendly, very professional and has always taken the time to explain things to us about the car we purchased. Tex has gone above and beyond in his job. My husband and I would very highly recommend Tex to anyone. Chip and Mary Kline 1/18/14 More

I hate car shopping. I love getting a new(er) car, but I absolutely hate the idea of dealing with an annoying salesman. My husband and I stopped by Klaben after work to check out a newer Jeep they had. We k absolutely hate the idea of dealing with an annoying salesman. My husband and I stopped by Klaben after work to check out a newer Jeep they had. We knew what we wanted, we knew what we wanted to pay - we just had to find it. Andrew met us and was eager to help us find what we wanted. He understood our needs and wants, he never tried to sell us something that we didn't need. The transaction went very smooth. This didn't feel like the typical car salesman experience. I would definitely refer a friend. Thanks Andrew! More

I have bought or leased a number of cars and suv's I have bought or leased a number of cars and suv's from Klaben Chrysler Dodge Jeep Ram in Kent and am thoroughly pleased with everything about my I have bought or leased a number of cars and suv's from Klaben Chrysler Dodge Jeep Ram in Kent and am thoroughly pleased with everything about my 2014 Dodge Durango Citadel, which I had ordered and recently received within about a month. Let me explain reasons for my satisfaction It is an exceptional vehicle, from an outstanding dealership with an excellent staff. A good starting point is with salesman Don Jacobs, a person you will want to get to know; I've known and respected him for about 30 years. Don is the consummate professional in the vehicle sales field. Son Caleb is a quick study and is advancing well in all the qualities of a good salesman. Don is most knowledgeable, pleasant and professional to deal with. He will listen to your needs and expectations, answering any questions and patiently assist you in making a choice that you will be pleased with. This may lead to a vehicle in stock or an order that would best suit your wishes. Moving to the deal side, this will also be fair, honest, and non-pressured. You will find simply as good a deal or more likely better than anywhere else you could spend the time looking. Said simply, Don is an outstanding representative of the quality Klaben franchise and the way they do business and treat people. This has been family tradition beginning with the founder, the late Albert O. Klaben. The sales experience is a good and pleasant one. followed by equally excellent service. Let's not overlook the finance experience. Working with Financial Services Manager Brian Franklin was also an easy, efficient and relaxed experience. Wrapping up, I would highly recommend Don Jacobs and the entire Klaben team proudly and sincerely to anyone who want a hassle free vehicle purchase or lease. The experience there is designed and conducted in a manner to make you a fully satisfied customer, who will not only return for his/her next vehicle but feel good about recommending (sending or taking) a friend or relative there for the same experience. As a retired teacher and school administrator, I find a lot of good teacher in Don Jacobs, helping people professionally and happily through a significant life experience. Enjoy your vehicle from Klaben! More

I'd been shopping on the internet for a while and stopped in to Klaben one evening to look at a car I saw advertised, I normally would not buy on a first visit but this time was different. We were stopped in to Klaben one evening to look at a car I saw advertised, I normally would not buy on a first visit but this time was different. We were very well taken care of, things were explained very well throughout the process and we went home that evening with a new used card. We were very pleased with the service through the sale process. We feel good about the value of the purchase and love our new (used) Liberty. Look forward to an equally great experience with their service department. More

Service was great and there was never any pressure for us to buy. Andrew wanted to do all he could to ensure that we were able to drive the jeep home for the price and payment we were looking for. to buy. Andrew wanted to do all he could to ensure that we were able to drive the jeep home for the price and payment we were looking for. More