Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Services Service at Klaben Chrysler Jeep Dodge I have found to be very good, service Rep Amber is very professional with Excellent with detail to services Service at Klaben Chrysler Jeep Dodge I have found to be very good, service Rep Amber is very professional with Excellent with detail to services More
Quick and efficient My husband went to Klaben to turn in my lease and get an SUV for my new vehicle. Caleb made this process as quickly and efficient as he possibly could My husband went to Klaben to turn in my lease and get an SUV for my new vehicle. Caleb made this process as quickly and efficient as he possibly could for my husband and even allowed him to switch the car seat to the new vehicle so he could bring it to me at work to test drive, since he had our son with him while shopping. I was able to show up after work, sign all papers and was out of the dealership within 15 min with my new Jeep! More
Extremely satisfied Nick Brandt and Mike Cooney made my car buying experience a pleasure. They were extremely helpful and knowledgable about the car. They were patient a Nick Brandt and Mike Cooney made my car buying experience a pleasure. They were extremely helpful and knowledgable about the car. They were patient and listened to everything I wanted in my Jeep. At no time was I pressured or rushed through the process. As a result I ordered a car that is exactly what I wanted. When my car arrived, they went over every detail and feature with me. I highly recommend Nick Brandt and Mike Cooney . More
Best car buying experience ever!!! Courtney Hatcher made my car buying experience great. She was very knowledgeable about the car from the test drive to delivery. She spent a lot of Courtney Hatcher made my car buying experience great. She was very knowledgeable about the car from the test drive to delivery. She spent a lot of time with my sister and me to make sure that I got exactly what I wanted. There was never any pressure to buy and she was honest and upfront about everything. They did not have the car I wanted on the lot so the dealership searched until they found my car. They sent someone to pick it up and it was ready for delivery exactly when they said it would be. Courtney then went over everything in the car and even synced my phone for me. Brian Franklin went over my lease details and answered all of my questions. He was prepared with all the paper work, which made the experience stress-free. The entire process was seamless from start to finish. I will return for my next car purchase and I would highly recommend them to anyone purchasing or leasing a car. More
Will never return because of rude parts person. I was at the front counter trying to get a part when Jermey walked up playing on some kind of tablet. He then gave me attitude after i tried to get pa I was at the front counter trying to get a part when Jermey walked up playing on some kind of tablet. He then gave me attitude after i tried to get parts with out a vin. After finding the Vin i came back to discover again he was playing a GAME on a IPAD!!! HOW UNPROFESSIONAL!!!! He then had a bad attitude about the whole situation because is was a hard trim piece to find... he told me multipal times im not seeing what you are looking for!!! During the time im waiting for this rude parts person to find my part, a Tech comes up and is trying to get a part from jermey and starts yelling about how there is never anyone in parts, and he is not making any money today.. VERY UNPROFESSIONAL!!! I feel that this dealers managment is not keeping its employees inline to serve customers needs and also it seems like their employees are not happy there either.... I will do my best to never shop there again weather its for a part or a car and I will share my experience with every one i can find!! More
Excellent service, friendly atmosphere bought my Nitro in 2013 from Klaben Chrysler certified used in Kent, OH. Ever since i bought my car from Klaben i have had nobody else but the qualif bought my Nitro in 2013 from Klaben Chrysler certified used in Kent, OH. Ever since i bought my car from Klaben i have had nobody else but the qualified techs service my Nitro. Every time that i call the service department I only ask for Justin, he has been absolutely great to deal with pertaining all my service needs and requirements, Im able to count on him to make sure that my Nitro is in good hands when in for service. I appreciate all the hard work that they do to make sure the my satisfaction is met and achieved. I also would like to add a huge thank you to Jeremy in parts i have worked with him before when in the automotive repair industry. Great team of guys that i deal with every time i walk in. More
2013 Dodge Dart Always a pleasure coming here for service. Everyone is friendly and tells you straight up what's wrong with your car and does not try and screw you ov Always a pleasure coming here for service. Everyone is friendly and tells you straight up what's wrong with your car and does not try and screw you over for prices. Justin in the service department has been a big help. More
Best Sales Rep Don Jacobs and the crew at Klaben did an OUTSTANDING job with the sales experience for my recent car purchase. They could not have been more understa Don Jacobs and the crew at Klaben did an OUTSTANDING job with the sales experience for my recent car purchase. They could not have been more understanding of my situation, more knowledgeable of not only the car I was interested in but in sales trends and historical knowledge. Every question I asked was answered sincerely and thoroughly. There was even one answer he didn't know and was honest enough to just say "I don't know"....but he found out! There was NO pressure and complete understanding of the weight of the decision ahead of me. The follow-through was respectable and not pressure filled, nagging or annoying. Though I'm 45 miles away, I would not ever hesitate to go back and very strongly recommend Don and the dealership! Great job all - you too Kim!! More
Great Experience I bought a truck from Don Jacobs whom walked me through the process with his superb knowledge. He listened to my needs and I am very pleased with my I bought a truck from Don Jacobs whom walked me through the process with his superb knowledge. He listened to my needs and I am very pleased with my experience with Klaben Ford. I will highly recommend him to my friends! More
Another Superb Purchase This is our third vehicle purchased at Klaben Chrysler Jeep Dodge Ram with Don Jacobs as our salesman. As in past purchases, the customer service we This is our third vehicle purchased at Klaben Chrysler Jeep Dodge Ram with Don Jacobs as our salesman. As in past purchases, the customer service we received was superb! Don is always knowledgeable about all of the vehicles we are interested in and helps us decide which one would be a good fit for our family. He has always worked with us on our payments and financing, without the hassle of sitting in the dealership for hours haggling. I would highly recommend Don and the Klaben family for your next vehicle purchase! More