Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,524 reviews
Surprised! I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I ar I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I arrived at Klaben Chrysler Service Dept at 2:30pm. With that in mind I knew that I would have to wait because they looked quite busy and I was ok with that, after all I was early, to my surprise at 3pm Justin had called out my name and the oil change was completed. I was surprised and definitely not expecting it to be completed that quickly. Always a pleasure to stop in at Kalben's Service Dept, whether it be for service or just to say Hello...always a family atmosphere. Justin is a awesome Service Advisor and is always friendly and smiling. No matter the mood with customers towards Justin...He always listens...expresses his concerns and handles situations with the upmost sincerity and concern for the customer. More
very helpful and nice people there they were very nice to us and we would recommend them to anyone.Every one was polite and helpful with all the questions we had.Thank you again they were very nice to us and we would recommend them to anyone.Every one was polite and helpful with all the questions we had.Thank you again More
Lisa's Review On April 29th 2015 I was talking with a family member about the idea of buying a new Jeep Renegade. She says to me "Well if I were you I would go see On April 29th 2015 I was talking with a family member about the idea of buying a new Jeep Renegade. She says to me "Well if I were you I would go see Don Jacobs!!" I went to meet and talk with Don and on April 30th 2015 he sold me my first Jeep. I have never met any salesman that had the full package. This man was very professional, he was very educated about any question I had about cars, he was very kind and understanding, and had a great sense of humor. Would I buy another car/truck/Jeep from Don Jacobs...ABSOLUTELY....Would I recommend Don Jacobs to other friends and family ... ABSOLUTELY. More
Friendly and Professional Courtney helped my husband and I purchase our new car for our expanding family. She was understanding of our financial limitations and willingness to Courtney helped my husband and I purchase our new car for our expanding family. She was understanding of our financial limitations and willingness to remain loyal to Klaben. She was able to work a quick, but fair deal that fit our needs perfectly. I love our new Dodge Journey. More
2015 Dodge Journey R/T Dealing with Courtney Hatcher at Klaben has been a one of a kind experience. She made purchasing my car very hassle free. Very low pressure sales proc Dealing with Courtney Hatcher at Klaben has been a one of a kind experience. She made purchasing my car very hassle free. Very low pressure sales process and made me very comfortable in knowing I was getting the right car for my current and future family needs. She is extremely knowledgeable and I would recommend her to anyone looking for someone highly organized and knows the industry. Her approach to car sales is very unique and one of a kind. Had I not been fortunate enough to have Courtney answer my call id probably be in a different vehicle and unhappy with it. Courtney was able to meet all my needs and make the deal I was looking for happen. She went the extra mile for me and my pregnant wife. When all was said and done she truly was a miracle worker in making this possible for me and my wife and we could not be HAPPIER. If you're in the market for anew car with no pressure go see Courtney at klaben you won't regret it. More
awesome we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. More
The dealership I keep going back to! My salesman Lee was professional, friendly and patient. I wanted to drive several cars to see exactly what I wanted and didn't want and Lee made it ha My salesman Lee was professional, friendly and patient. I wanted to drive several cars to see exactly what I wanted and didn't want and Lee made it happen....happily! Lee was patient with me while I took a couple days to make a decision and didn't nag me during that time. I got the numbers I wanted for my Jeep Grand Cherokee and am a new Jeep owner. This is the 3rd Jeep I have gotten from this dealership in the last 10 years. Also, Amber in the service department is always patient with me and handles her job very professionally. Amber always keeps me informed when my car is in for service. More
Wonderful customer service Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealer Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealership I've used for the past 14 years! More
Amazing Fast and Easy Purchase My wife and I have been in the market for a newer jeep liberty for the past few months and just couldn't find the right deal. I had been checking dail My wife and I have been in the market for a newer jeep liberty for the past few months and just couldn't find the right deal. I had been checking daily on various dealer websites trying to find the best deal. Early morning I checked and seen that Klaben had a 2012 Jeep Liberty Arctic edition with the options and price I was looking for, although no pictures were posted I thought I would email Klaben and see what would come of it. Promptly upon opening Chuck Lindon called me and I told him I would like to see pictures of the jeep which I received soon there after. I told him I wanted it and we did everything over the phone since I lived an hour away. Chuck had everything ready to go when I got there later in the afternoon. Chuck made this the fastest and easiest car purchase I have ever seen. Thank You to the Klaben Staff More
Great customer service The service advisor was very helpful when it came to the problems that I was having with my Jeep Grand Cherokee. They fixed everything in a timely mat The service advisor was very helpful when it came to the problems that I was having with my Jeep Grand Cherokee. They fixed everything in a timely matter. Anytime I have a problem I will contact him from now on because I know the issue will get resolved. More