
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Personable Going in for a quote on a Wrangler Unlimited and Justin took the time to sit down and go over all the options and everything I had a question on, he e Going in for a quote on a Wrangler Unlimited and Justin took the time to sit down and go over all the options and everything I had a question on, he explained it in depth. Definitely going to recommend this dealership, Justin in particular! You're not just a customer, he gets to know your situation! More
5 for 5 Once again Doug Carter is the best! This is our 5th vehicle purchased from Kalben and Doug Carte.r Doug has always made the process a pleasure! We w Once again Doug Carter is the best! This is our 5th vehicle purchased from Kalben and Doug Carte.r Doug has always made the process a pleasure! We won't go anywhere else!! More
Great Job! We had excellent customer service when picking out our new van. Justin Bolen was excellent in helping us find the right van with all of the features w We had excellent customer service when picking out our new van. Justin Bolen was excellent in helping us find the right van with all of the features we wanted and needed. The fastest, easiest, and quickest car buying experience we've ever had. More
Smooth Ride All The Way!!!!!!!! (Pardon the Pun) On Friday (5:00 pm), the minute I drove into Klaben I was greeted with a hand shake and a smile by Nick Brandt. I told him exactly what my needs were. On Friday (5:00 pm), the minute I drove into Klaben I was greeted with a hand shake and a smile by Nick Brandt. I told him exactly what my needs were. He worked on getting what I wanted with success, in very little time.I left at 6:00. I told him I usually go through Justin Bolin. It was Justin's day off. Nick took care of my lease. The next day when I came in I was greeted in the same matter as I was the day before by both Nick and Justin. Justin finished the deal. He handled the deal with great professionalism and enthusiasm. He was very courteous and kind. He made sure I understood all the features on my jeep. I always go through Justin whenever I purchase or lease because I know I am getting the best of the best. Brian, the finance person, also worked with me and he also worked in a professional matter as well. He greeted me with a hand shake and a smile. Very efficient. One thing that impressed me was the cleanliness of the dealership. Everyone that I dealt with, their office was organized and clean. It is a great dealership to go to because everyone works together as a team, which is very important to have a successful business. I will always refer my family and friends to Klaben. More
Service I had my car in for service many times for the same problem. Throughout this frustrating situation Justin always greeted me with a smile and kindness. I had my car in for service many times for the same problem. Throughout this frustrating situation Justin always greeted me with a smile and kindness. He never made me feel like a problem client. He made sure I had a loaner car to use until mine was returned. Thanks... Kim O Silver Chrysler 200 More
Got the deal we wanted. Very pleased. Awesome communication. Got everything we were promised. Very pleased with our deal. Made to feel comfortable. Friendly and quick. Would definitely rec Awesome communication. Got everything we were promised. Very pleased with our deal. Made to feel comfortable. Friendly and quick. Would definitely recommend. Overall great experience. More
Wonderful Experience EVER! In Car Shopping My wife and I came into Klaben looking to trade our car for an upgrade and savings. Within an hour, John Coco had us all done with fast and knowledga My wife and I came into Klaben looking to trade our car for an upgrade and savings. Within an hour, John Coco had us all done with fast and knowledgable service. He was a gentleman and answered all our questions. I would recommend him when someone I know is looking for a vehicle. THANKS JOHN !!! More
Great Service, Thanks Joe! I started going to Klaben when I bought my jeep because it was close to home. I have since moved and despite the 40 minute drive I still go to Klaben I started going to Klaben when I bought my jeep because it was close to home. I have since moved and despite the 40 minute drive I still go to Klaben because of the great service. Joe Hillard is a huge reason I have been a repeat costumer. He is truly kind and always goes out of his way to provide quality customer service and do right by you. He is quick to let you know how the service is going and is honest about any additional service that is needed. I know I always leave my jeep in good hands at Klaben, which any jeep owner knows is saying a lot! Thanks again, Joe! More
Best Car Shopping Experience EVER! I literally hate car shopping and being a woman, I've always felt that I was not given the proper respect or treatment when trying to shop for a car. I literally hate car shopping and being a woman, I've always felt that I was not given the proper respect or treatment when trying to shop for a car. That sure was not the case here at all. I was greeted immediately and never once felt the usual high pressure sales pitch that I've become used to when buying a car. Don is more than patient, friendly, knowledgeable and makes you feel like you are a true human being (not just another sale). After spending time with him and getting closer to the end of the process, he asked if it was acceptable to work with Caleb, his son. Being with my daughter, Jennifer and son-in-law, Mike, I turned to them and they said "sure, he is always knowledgeable. I can't sum it all up in the correct words right now but I want to say - if you are looking for a car, please go visit Don or Caleb Jacobs. More
Over Charges I purchased a Town & Country (Limited) with an extended warranty. Last spring, the A/C failed. I took the vehicle to Klaben to be repaired. My warr I purchased a Town & Country (Limited) with an extended warranty. Last spring, the A/C failed. I took the vehicle to Klaben to be repaired. My warranty has a $50 deductible but Klaben charged a $100 deductible. I went as high as Matt King to complain but rec'd only "I'll have to look into it" Apparently he didn't as there was no follow-up. The repair was done, but when it was time to replace my other Chrysler.......well, after 45 years of owning Chrysler, I bought other. More