Klaben Chrysler Jeep Dodge Ram

Amazing dealership I have now purchased two vehicles from Klaben and let me tell you that Nick and Don went above and beyond on both to make sure that I got everything I I have now purchased two vehicles from Klaben and let me tell you that Nick and Don went above and beyond on both to make sure that I got everything I wanted. There is and will always be back and forth when you buy a car but let me tell you somthing, they did not try and pull the wool over my eyes, they are both extremely transparent and care about your car needs. From the time I got there until the time I left with my new car they were in constant communication with me about the status of the deal and I never once had to ask. Nick and Don are fantastic and if you are looking for two great individuals that will get you what you want you need to go see them! More

Most professional repair visit I've ever had! Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigne Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigned my Jeep to Mike Hall for the repair and inspection. Mike was very thorough and discovered a rear brake issue. They fixed my oil leak, rear brakes and provided me with a more than fair price. Joe kept me informed of the progress as I waited for my Jeep. The Service Manager Mike VanHoose personally thanked me for coming in and having my Jeep serviced there. WOW!!! I will not hesitate bringing my Jeep here when it needs any other work. What a TEAM! More

Awesome! Awesome experience! Caleb was very helpful! He answered all my questions and didn't stop working until we found something that worked for me! Very cle Awesome experience! Caleb was very helpful! He answered all my questions and didn't stop working until we found something that worked for me! Very clean and friendly work environment I would never go anywhere else! More

WONDERFUL SERVICE! BEST EXPERIENCE I went to Klaben just to window shop. A young salesman by the name of Caleb Jacobs casually approached me and offered assistance. It was nice to be so I went to Klaben just to window shop. A young salesman by the name of Caleb Jacobs casually approached me and offered assistance. It was nice to be so quickly assisted without being overbearing. I was also pleasantly surprised to find I could be in a NEW car TODAY!!! So happy being my credit wasn't the best. I used Klaben's own bank and got a better interest rate than quote by Chrysler. I bought a brand new Chrysler 200 with only 17 miles. MY FIRST NEW CAR!!!!!!! ELATED BEYOND MEASURE!. Caleb was the most kind and patient, poised young man I've met in a professional position in a long time, nice change of pace. Klaben has been the one place I've bought my last to cars. Always a pleasure. Always kind service. I felt very comfortable and taken care of. Would give only an EXCELLENt rating. Thank you so much for the experience Caleb Jacobs!! More

JP MAROZZI, BEST AUTO SALESMAN IN TOWN! I received outstanding sales service from JP Marozzi who has earned my trust and loyalty for years to come. It was a pleasure working with him and I I received outstanding sales service from JP Marozzi who has earned my trust and loyalty for years to come. It was a pleasure working with him and I recommend him highly and without hesitation. Thanks for all your help, JP! -Debbra More

Car for Mom My mother had her heart set on a used car at Klaben Ford. We looked at the car, met with Tim and Buddy, and took the car for a test drive. The test dr My mother had her heart set on a used car at Klaben Ford. We looked at the car, met with Tim and Buddy, and took the car for a test drive. The test drive included taking the car to her mechanic to be checked out. Mechanic gave a two thumbs up. Being that we were two crazy ladies alone, we decided to hold off. During this time I contacted Don Jacobs, who handled the sale for my 2015 Jeep Cherokee, for some advice. Don seemed to understand the need for safety and reliability for my elderly mother in her new car. He went above and beyond in helping us. We then met with Tim and Buddy again and purchased the car. WOW! Great team and wonderful people! More

The best car buying experience ! This was the best car buying experience both my husband and I ever had ! Cannot say enough about Zack and J.P and everyone that's works at klaben even This was the best car buying experience both my husband and I ever had ! Cannot say enough about Zack and J.P and everyone that's works at klaben even while we were sitting waiting for paper work every employee that walked past us said hello ! Zack did everything he could for us! We had to drive and hour to this dealership , so we did all our pricing over the phone .. And everything was so easy when we arrived to get the car ! They even made Turing my ford lease over so effortless , we drove across the street signed 2 papers and we were done! We will be driving an hour to see Zack or J.P the next time we buy a new vehicle ! More

An Amazing Car Buying Experience The Klaben family in stills a culture of professionalism that is unmatched by other dealerships. Caleb Jacobs guided me through the process and gave The Klaben family in stills a culture of professionalism that is unmatched by other dealerships. Caleb Jacobs guided me through the process and gave me a fair deal. He upholds the standards that I have come to expect from Klaben. More

Should have been first stop! My wife and I knew we were looking to purchase a Jeep Grand Cherokee. We did our homework online and knew what we wanted. Trying to find the best of My wife and I knew we were looking to purchase a Jeep Grand Cherokee. We did our homework online and knew what we wanted. Trying to find the best offer we visited several jeep dealers. Each dealership promised to beat any offer but then haggled and were not truthful when faced with a real offer to beat...leading to several hours of wasted time. Fed up with the experience we stopped at Klaben and worked with Caleb Jacobs and Doug Carter. Both were honest and straightforward. They answered a couple questions we had after being told stories at the other dealerships and helped us find the automobile that we wanted. I was very happy with the offer and follow through on the deal. And now I'm pleased with my new Grand Cherokee. More

Great Experience Purchased a Chevy Silverado from Klaben in Kent, Ohio. The engine light came on twice after purchasing and we also had a tire pressure issue. Justin S Purchased a Chevy Silverado from Klaben in Kent, Ohio. The engine light came on twice after purchasing and we also had a tire pressure issue. Justin Stinnett was our "Service Advisor" and he went out of his way to correct both issues. I would purchase another vehicle from Klaben and definitely use Justin as our go-to service professional. More