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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,747 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,747 reviews

August 05, 2024

I’ve always had great service from Joe and Klaben. It’s always a smooth transition from dropping of my Jeep to picking it up. That’s why I continue to bring my Jeep there for any service it needs. More

by gknight720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Brain worked my deal with Mike Urbania from the Warren store and provided excellent service. More

by smalls10008
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

We have shopped at other local jeep dealers and Klaben was by far the best experience for us! We called ahead of time and by the time we got there our salesman Justin already had a few options pulled out More

by Jack b
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Ricardo is the best salesman I have ever done business with! He is professional AND personable. We drove over an hour just to work with him! More

by Madperry93
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ricardo Farone
August 02, 2024

I liked the look and feel of the dealership as well as the Jeep Compass that I eventually bought. However, when I went to buy and pick up my Jeep Compass I think David Chang was waiting on too many cus More

by jeckerta
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Chang
Aug 02, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Jamie, We are so glad to hear you love your Compass! We are also very appreciative of your feedback. Your perception that David was waiting on too many customers indicates that we failed to work as a team to provide the experience you deserve. You are right to expect better. Please accept my apology on behalf of the entire team. We are utilizing your feedback to coach on this very topic. We look forward to seeing you again soon! Timothy Beane Sales Manager (330)673-3139 ext 506 tbeane@klaben.com

August 02, 2024

I have a long history with this dealership. I appreciate their help whenever I needed it . They have worked hard to meet my car needs. Thank you Klaben! More

by Sellissa4u2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Ricardo is the most professional and compassionate auto salesman I have ever met. He made sure my family and I were well taken care of and got the car that we wanted. I followed him from Brunswick Dodge. H More

by KT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Farone
August 01, 2024

First and foremost I have been to SEVERAL dealerships in my lifetime. But NOTHING compares to Klaben! From customer service, prompt communications, knowledge, listening to what we need, understanding our li More

by TheUnstoppableGroupLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Chris has helped me with 3 leases now. I plan on returning for more. Simple and easy. Highly recommend! More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro More

by westja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Watson
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