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Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They always do a great job working on our jeeps and they are not over priced. They have even added coupons for the work as more of a discount. are not over priced. They have even added coupons for the work as more of a discount. More
I am so pleased with my new 2020 Jeep Cherokee Trail Hawk! The whole Klaben team was a pleasure to work with. The entire process was smooth from start to finish. Special thanks to John Coco, Steve Steph Hawk! The whole Klaben team was a pleasure to work with. The entire process was smooth from start to finish. Special thanks to John Coco, Steve Stephens and Kim Devlin for all their hard work, attention to detail and getting me into the perfect vehicle at the right price. I have purchased/leased numerous vehicles and this was absolutely the best buying experience ever. I would definitely recommend this dealership! More
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Carl was great to deal with. He listened to all our concerns and answered all our questions. This is my third lease with Klaben and Carl made it the best experience that we could ask for. concerns and answered all our questions. This is my third lease with Klaben and Carl made it the best experience that we could ask for. More
The Service Center was quick to get me an appointment to have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be con have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be contacted in the next 48 hours. That was two weeks ago!!!!! I have called and was then told I would be contacted in 24 hrs. That was one week ago. I truly like the vehicle I purchased from your dealership! Here I am 8 months later, and have been told that the engine must be replaced, and have not heard from the service people. This is now making me wonder if Klaben has a problem with the vehicles they sell. After 8 short months, aprox. 10,000 miles, and the engine must be replaced. An extended warranty was not "able to be offered" according to sales because the vehicle was manufactured in Canada. (My lesson learned: If no extended warranty is offered for such a reason...….run like xxxx out of there. Yes, I am frustrated A LOT right now. UPDATE! AFTER MEETING AND TALKING WITH STEVE STEPHENS AND NICK BRANDT, ISSUES WERE RESOLVED VERY WELL! THANK YOU KLABEN FOR TRULY PUTTING CUSTOMER SATISFACTION FIRST! THANK YOU ALSO TO MR. KLABEN FOR TAKING CONTROL OF THIS SITUATION! More
I was not even there one hour I told them what I had for trade need it to be out of the high Interest loan.i will lease knowing the vehicle I wanted they had it on the lot I'm out of the car I was driving t trade need it to be out of the high Interest loan.i will lease knowing the vehicle I wanted they had it on the lot I'm out of the car I was driving they gave me what I wanted got out no negative on trade.very happy driving a new 2020 jeep cherokee ... More
Nick was a pleasure to work with. There was no pressure and he was very patient as I considered all options. As for service, he went above and beyond to take care of things for me. and he was very patient as I considered all options. As for service, he went above and beyond to take care of things for me. More
My best friends have used this dealership for years and I will continue to use them as well. Outstanding customer service!! Thank you again again! will continue to use them as well. Outstanding customer service!! Thank you again again! More
Justin always takes of my car service needs. He’s always friendly and professional! My fiancé has been coming here for years, and highly recommended Klaben. friendly and professional! My fiancé has been coming here for years, and highly recommended Klaben. More
The process id getting our new lease was quick and painless! Huge thanks to Caleb for all of his help - we will definitely be returning to Klaben. painless! Huge thanks to Caleb for all of his help - we will definitely be returning to Klaben. More