Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,519 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,519 reviews

October 06, 2020

Had an awesome experience working with John Coco. He helped me get into the exact kind of car I wanted for the exact price I had in mind. This is a very professional and efficient dealership. Ask for More

by paulbriangallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Kim Devlin
October 05, 2020

Easy process, comfortable atmosphere, friendly staff. Only hiccup was financing as I chose to go through my own bank which held up the receipt of my vehicle a few days. More

by Pdmckelvey23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Devlin, Nick Kulich
October 05, 2020

They ended up fixing my truck. I wasn't informed on why a software program update was needed. I absolutely love my truck I bought from this dealership. I drove over an hour to buy it. My only problem wit More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Oct 07, 2020 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback regarding your recent service department visit. I apologize for us not taking the extra care necessary to keep your vehicle clean and for not making sure it was acceptable when you picked it up. This is unacceptable to me as well. We should have done better. No excuses. I am unable to determine your contact information based on your review and would like to speak with you in order to get further details on your experience and to see what we can do for you at this point. So, if you would, please contact me directly at your earliest convenience. Again, I thank you for your feedback and apologize for not delivering the type of experience that you should expect and deserve. Todd Bamm, 330-673-3139 ext 407, tbamm@klaben.com.

October 05, 2020

This is the second vehicle that I've purchased from Klaben Chrysler Jeep Dodge Ram and both experiences have been excellent. The entire team is knowledgeable, courteous and works in a very low pressur More

by DVC.COOPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beane, John Coco III, Kim Devlin
October 03, 2020

Great friendly people. Gilbert and Kim helped me get out of a terrible vehicle and into a more modern, reliable vehicle. Very quick, friendly and effective. Great job!!! More

by clefalcon15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin, Kim Devlin
October 03, 2020

Chris was easy to deal with and Klaben was hassle free. Best car shopping experience ever! Everything was so convenient, I'd absolutely recommend them to anybody. More

by Gary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
October 02, 2020

John really bent over backwards to ensure that I received the vehicle I really wanted within my budget. He is a true professional! Thanks John! More

by paulbriangallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Kim Devlin
October 02, 2020

Justin is a great salesman to work with he made the purchase of my jeep a great experience.He was Professional & Courteous . He also had alot of knowledge on the features of my new jeep which was a big More

by egolidy
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

This experience was just awesome! From phone calls and email exchanges with Rick and Carl to finally meeting them both in person, this was the best car buying experience I had in 36 years. The deal, the d More

by hall0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker, Rick Taylor
October 02, 2020

This was my third vehicle purchased from Klaben, great service and Carl Esker is always the best!!! Easy quick process and got me in a great vehicle! More

by Wbernadine13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Carl Esker
...
293
...