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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,889 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,889 reviews

May 11, 2022

Justin was extremely helpful and communicative from day one. I felt like that was the easiest experience I’ve ever had at a dealership. We were in and out when all was said and done. I will definitely keep More

by Kayla.kendro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
May 11, 2022

Have dealt with this dealer for over 20 years and will to continue dealing with them More

by starcraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Problems with vehicle just cant be found and taken care of. Radio still having issues after update after update after update. More

by LUNYEEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback regarding your recent visit to our service facility. We truly appreciate the positive marks for Joe Hilliard. I know you have been working with Joe for several years now and we value you and the relationship. I apologize for the issues you are experiencing with the radio. The frustration is heard loud and clear and I get it. I would feel the same frustration when putting myself in your shoes. Just know that we will continue to work towards your complete satisfaction. I left you a voicemail and also sent you an email in the hopes of speaking with you, so that we can discuss what options we can try to further help facilitate a resolution. Please contact me at your convenience as I look forward to speaking with you soon. The entire Klaben team remains at your service. Jim Arnold, jarnold@klaben.co, 330-673-3139 ext 409.

May 09, 2022

Very transparent, thorough, and professional through the entire process. The Service Center was able to expedite the part needed and get me back up and running in a timely fashion. Very happy!! More

by Jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Terlaak
May 09, 2022

Everyone is kind, friendly and genuinely has the customers needs first in mind. I feel valued and appreciated by all. Always a first rate experience. More

by Adoree G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Workman, Gina Williams
May 09, 2022

My prior lease was up this summer and I knew I wanted a Jeep for my next car. As soon as I walked into Klaben and met Gina, I knew I was in the right place. She was able to find me the exact Compass I was More

by akulik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Gina Williams
May 08, 2022

Love my new Jeep Compass! Nick & Chris made the process so easy and stress free! More

by Courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Nick Kulich
May 07, 2022

Don Jacobs was awesome to work with, and truly made this my best car buying experience! He was a consummate professional, he went above and beyond to teach me the car's features and the packages that went a More

by Jordi22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
May 07, 2022

Dropped off vehicle for oil change and tire rotation. Service advisor was prompt and courteous! Car was ready as promised. More

by Jeep owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Casey at Klaben was great to work with! We have been looking at the Jeep Grand Wagoneer since they came out. We really appreciated him bringing the vehicle out to our house to test drive i More

by amstrohfus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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