Kinsel Toyota

Fast service, but no shuttle or car wash The staff is courteous and the turnaround is quick. My only complaints are 1. that they hardly ever run the shuttle, they claim there’s no drivers, bu The staff is courteous and the turnaround is quick. My only complaints are 1. that they hardly ever run the shuttle, they claim there’s no drivers, but there are staff standing around; and 2. They don’t wash the vehicles after doing the service. Every other service center I’ve worked with always offers a courtesy wash with service or maintenance. More

Looking for a new Toyota To me the salesman makes the name of the business and I can’t say enough about how proud Kinsel should be that they are able to employee Gerald Bailey To me the salesman makes the name of the business and I can’t say enough about how proud Kinsel should be that they are able to employee Gerald Bailey. He was kind, informative, and overall easy to work with. The whole process was wonderful including financing and I would highly recommend everyone purchasing a Toyota to go see Gerald. More

Best salesman ever! Gerald Bailey was the most knowledgeable about his product than any other car salesman that I have ever encountered. Ever. I will buy my next vehicle Gerald Bailey was the most knowledgeable about his product than any other car salesman that I have ever encountered. Ever. I will buy my next vehicle from him. More

Amazing Dealer and service department. It was an amazing experience. I would absolutely gone for my service any time. They a knowledgeable and knew what they were doing on everything. It was an amazing experience. I would absolutely gone for my service any time. They a knowledgeable and knew what they were doing on everything. More

Why bother with appointments I made an appointment to have my wife’s 4Runner serviced. It took the service guys 1.5 hours to perform the oil change and tire rotation. Unsure why y I made an appointment to have my wife’s 4Runner serviced. It took the service guys 1.5 hours to perform the oil change and tire rotation. Unsure why you take appointments if the wait is no longer than an unscheduled walk-in. I paid extra for a service agreement, which, by the way, you should be ashamed of the misleading that went on there, your service coordinator tried to charge me for the services performed. When I stated that I’d perchased the extended service agreement, she became indignant towards me stating I should have told her when I arrived, oh contrar, she should have looked it up. It took 2 key strokes to verify I wasn’t lying to her, why couldn’t she just add that step to her check-in process. It was a very bad experience, as if my time was not valuable to them at all. Disappointed to say the least. More

very great service Toby was really helpful with me and helped me with everything I needed. I would definitely recommend this dealership to anyone who is a looking for a Toby was really helpful with me and helped me with everything I needed. I would definitely recommend this dealership to anyone who is a looking for a really reliable car and great help More

6 months check up on Toyota, Tundra I always enjoy my visit to the Toyota Center, all of the employees are user friendly meaning everyone greets you with a smile and ask if they can be o I always enjoy my visit to the Toyota Center, all of the employees are user friendly meaning everyone greets you with a smile and ask if they can be of any help. If you have a scheduled appointment you are serviced within 10 minutes after you arrive over all GREAT STAFF 🤗! More

Great commitment and service! They have always provided meexcellent service in a timely manner. This latest visit I greatly appreciated the free car wash and then I was able to us They have always provided meexcellent service in a timely manner. This latest visit I greatly appreciated the free car wash and then I was able to use the vacuum machines freely to thoroughly vacuum my car which I greatly appreciate. I recommend them if you have or are looking for a Toyota. More

Always Great Service! Greg in service always greets me with a smile and is accommodating to whatever my service needs are. I have been taking my vechiles to Greg at Kinsel Greg in service always greets me with a smile and is accommodating to whatever my service needs are. I have been taking my vechiles to Greg at Kinsel for the last three years and will continue to do so. More

Belt work I heard a high squeal in my engine. Took it to service department and it was immediately taken care of. An AC belt and power steering belt had to be o I heard a high squeal in my engine. Took it to service department and it was immediately taken care of. An AC belt and power steering belt had to be ordered so my appointment was set and when belts arrived car was fixed quickly and all was very convenient. More