Kinsel Toyota
Beaumont, TX
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376 Reviews of Kinsel Toyota
Took my new car in for its first oil change. First one was supposed to be free. Dropped off car at 10am, and still had not heard anything from dealership by 4pm. Apparently the paperwork never g First one was supposed to be free. Dropped off car at 10am, and still had not heard anything from dealership by 4pm. Apparently the paperwork never got returned to the lady I dropped it off to. Finally picked up at 4:30, but then she told me I owed $74.00. I told her my fist one was supposed to be free. She came back and apparently had used my reward points to pay for the oil change! This place is extremely unorganized!! A full day to change my oil and didn’t even offer a loaner when I dropped it off! More
Toby Thibodeaux (Used Car Sales) worked with me to get a great price that I could afford. Thanks to Toby and the finance manager Keith for working with me. great price that I could afford. Thanks to Toby and the finance manager Keith for working with me. More
Finance department did NOT pay off my trade in within the agreed on time causing a derogatory mark on my credit then the finance manager was rude when I called asking questions. AVOID if you value your credi agreed on time causing a derogatory mark on my credit then the finance manager was rude when I called asking questions. AVOID if you value your credit. More
5 owned vehicles and yall take care of all of them I have been using Kinsel for around for years I would not take my car to anyone. Marlee is my go to and even if I call with an emergency she takes ca I have been using Kinsel for around for years I would not take my car to anyone. Marlee is my go to and even if I call with an emergency she takes care of me. More
They are friendly people working to make you a fair deal The sales man was Mr Kevin Kunz he was serious and in the long run funny he was kind and thoughtful to the needs of my granddaughter. we we blessed to The sales man was Mr Kevin Kunz he was serious and in the long run funny he was kind and thoughtful to the needs of my granddaughter. we we blessed to have him as our representative that day. We we with him 4 hours he made several trips to get a price we could deal with. Big shout out to him and lexee's friends this is the dealership to go for your car. More
Wonderful service department I had to get my fifth door fix. They had to recalibrate or something to get it to close. As usual they did an awesome job and got it fixed and I picke I had to get my fifth door fix. They had to recalibrate or something to get it to close. As usual they did an awesome job and got it fixed and I picked it up after work!! More
Oil change It's where I get my oil changed because of the 2 year deal. Thankfully the wait was not too long this time because they don't shuttle you over 10 mile It's where I get my oil changed because of the 2 year deal. Thankfully the wait was not too long this time because they don't shuttle you over 10 miles. The last time I had to call a ride to take me to work. More