Kinsel Toyota

Service: oil changes My service supervisor Marlee has excellent customer service. She takes wonderful care of my needs and has such a beautiful attitude. The service on ou My service supervisor Marlee has excellent customer service. She takes wonderful care of my needs and has such a beautiful attitude. The service on our vehicles is excellent and consistent. More

Friendly and Quick Service I was quickly greeted and my van was serviced. The message to also do a state inspection didn’t get relayed. When I asked about it , the service peop I was quickly greeted and my van was serviced. The message to also do a state inspection didn’t get relayed. When I asked about it , the service people were super friendly and very quickly had it completed! More

Decent They couldn't replicate my problem. Did fix my recall but failed to put my dash back together. Now I have to "stop by" and get it taken care of. They couldn't replicate my problem. Did fix my recall but failed to put my dash back together. Now I have to "stop by" and get it taken care of. More

Satisfied Nice new Toyota sales and service center. Left wife’s car for factory recall services and repair. Quiality professional services. Services performed f Nice new Toyota sales and service center. Left wife’s car for factory recall services and repair. Quiality professional services. Services performed faster than expected. More

Purchase and replacement part request Sales team was very informative and answered all questions asked. They were competitive on my trade value and had fair pricing. There was a small miss Sales team was very informative and answered all questions asked. They were competitive on my trade value and had fair pricing. There was a small missing piece (seat belt anchor) in my Toyota Certified purchase. I requested the part on Monday, and they received the part on Tuesday. No hassle, and great customer service! More

Very Professional I had a great experience at Kinsel Toyota. My car dealer, Patrick, was very professional and kept me assured that they would make my deal work. They g I had a great experience at Kinsel Toyota. My car dealer, Patrick, was very professional and kept me assured that they would make my deal work. They gave me more than I was expecting for my trade in and that was awesome! I would recommend everyone to use this dealership because they provide excellent professional service. More

Tire issue Had a tire issue and they fixed it . Great company they really look after there customers . I will tell everyone to go see them anytime of the day Had a tire issue and they fixed it . Great company they really look after there customers . I will tell everyone to go see them anytime of the day More

Excellent Service The employee came to my car. Talked to me. I went inside had a cup of coffee. The waiting room is very clean and really nice. While I sat there waitin The employee came to my car. Talked to me. I went inside had a cup of coffee. The waiting room is very clean and really nice. While I sat there waiting. She came to me and asked if I wanted my car washed...yes I did.... Then another employee came and checked in me asked if I needed anything. A sales man even came by and spoke with me about how I liked my car performance....I love it by the way... Everyone was so nice to me. I had the best experience and it made getting my oil change a nice experience... More

Great service! Marlee is the best! She is always happy to help and makes the process easy. I am completely satisfied with all service received from Kinsel. Marlee is the best! She is always happy to help and makes the process easy. I am completely satisfied with all service received from Kinsel. More

My salesman Mr. Cooper is top notch. Salesman and the lady that processed my paperwork made it A good experience. The operator at the front desk was rude and unpleasant, otherwise it woul Salesman and the lady that processed my paperwork made it A good experience. The operator at the front desk was rude and unpleasant, otherwise it would of been a five star rating. It was the rolling of her eyes and popping the ear bud out her ear and asking what could she do for me now among other words...( rude tone) that took away from the experience. The service manager Linda is very pleasant and provided excellent service when I went to pick up my spare tire for my truck. Thank you for your service and I'm looking forward to future business. More