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2,016 Reviews of Kings INFINITI - Service Center
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May 30, 2018
Service experience Courteous staff, timely response, completeness of the work and follow up the issue with the vehicle was explained shortly after diagnosis and next st Courteous staff, timely response, completeness of the work and follow up the issue with the vehicle was explained shortly after diagnosis and next steps were described clearly and the issue was temporarily repaired until a part is made available More
by ANUARA
Verified CustomerEmployees Worked With
May 30, 2018
Outstanding It was a great experience. The job was done thoroughly, accurately and quickly. As usual all was great. I would recommend this place for car service It was a great experience. The job was done thoroughly, accurately and quickly. As usual all was great. I would recommend this place for car service without hesitation. More
by Mivs1228
Employees Worked With
May 30, 2018
Horrible service Repairs were outrageous and did not fix the problem. Damaged my motor for the driver mirror and denied any responsibility. Was forced to purchase bran Repairs were outrageous and did not fix the problem. Damaged my motor for the driver mirror and denied any responsibility. Was forced to purchase brand new mirror for $200. Original repair issue resurfaced two weeks after $2400 repair for check engine light. Brought vehicle multiple times and was told the oil was dirty and that’s why the check engine light came on. The oil should have been checked the previous times the car was left for service and the documentation reflected that a 10 point inspection was performed. If this was so the oil issue would have been discovered previously. The car does not drive well and the service experience was horrible. Also very upset that this facility charges a 3.95% fee for non cash payment. This is outrageous and can not be legal. More
by MONIQUEDATNOVA
May 30, 2018
Clean safe place to relax as you wait for service Friendly people good service car washed explained ever to me about my car priced right didn’t have a very long wait to get work done Friendly people good service car washed explained ever to me about my car priced right didn’t have a very long wait to get work done More
by bobsi09
May 29, 2018
Amazing service!!! The employees working at Kings Infiniti service department are very courteous and professional. They went above and beyond to help resolve my issues. The employees working at Kings Infiniti service department are very courteous and professional. They went above and beyond to help resolve my issues. Thank you. More
by jmuyir
Employees Worked With
Jonathan Then
May 29, 2018
Services Customer service excellent, Staff diligent and exceptional, Price affordable, timing reasonable which make the whole experience so plesant. Also, ever Customer service excellent, Staff diligent and exceptional, Price affordable, timing reasonable which make the whole experience so plesant. Also, everything stays within my budget and schedule. More
by Cameau1012
May 29, 2018
excellent customer service i came in wednesday afternoon with my car not working at all it was completely shut down. i needed the car for the weekend bec i was goin away they to i came in wednesday afternoon with my car not working at all it was completely shut down. i needed the car for the weekend bec i was goin away they told me leave it here and will take a look at it and by thursday morning i get a call around 9.30 my car was ready. I couldnt be happier. More
by lucylue22
Employees Worked With
Kristal Mercado, Jonathan Then
May 29, 2018
Best service Great service great i’m always nice and I never have any problem Wait Waiting time That always wash the car always nice That’s why I always relea Great service great i’m always nice and I never have any problem Wait Waiting time That always wash the car always nice That’s why I always release the infinity More
by Marc
Employees Worked With
May 24, 2018
Purchase of new vehicle She was very helpful and professional and efficient and a pleasure to work with. Followed up to make sure everything was ok. Thank you Sophia She was very helpful and professional and efficient and a pleasure to work with. Followed up to make sure everything was ok. Thank you Sophia More
by SOPHIACHASE
Employees Worked With
Kristal Mercado
May 24, 2018
Always Five Stars service Problems if any always solved .when is warranty not expired best service in the area which is important I guess nowadays customer experience satisfac Problems if any always solved .when is warranty not expired best service in the area which is important I guess nowadays customer experience satisfaction should be as kings infiniti every where but... More
by Papa Leone's guy
