2,016 Reviews of Kings INFINITI - Service Center
Helpful Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific requests and they were met. Very satisfied More
My experience at Kings have been good over the years. I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I may have. More
Excellen ppl I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as soon as possible, which he did.O waited and was happy to drive home with the knowledge that the drive was safe to drive. More
Thorough check up of my vehicle, identified for problem& got it fixed.I was assured that the vehicle is perfectly alright & can bring for routine check up annually. got it fixed.I was assured that the vehicle is perfectly alright & can bring for routine check up annually. More
Oil change Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . More
Very bad They cannot solve the problem l went many times for same things so the needs to fixing really work done by problem fixed so I am not satisfied They cannot solve the problem l went many times for same things so the needs to fixing really work done by problem fixed so I am not satisfied More
Great Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites available. My opinion is, the TV with Infiniti service commercial, is boring and repetitive. It need more additional interest added. More
Smooth sailing At least my first oil change should have been free. I least an Chevy Cruze also. And the first 3 oil change are free. Infiniti, at least the first o At least my first oil change should have been free. I least an Chevy Cruze also. And the first 3 oil change are free. Infiniti, at least the first one. More
Great service GOOD JOB NELSON FROM SERVICE, I WAS VERY SATISFIED WITH YOUR PERSONAL INVOLVEMENT IN THE MATTER. KEEP UP THE GOOD WORK THANKS FOR ALL YOUR HELP GOOD JOB NELSON FROM SERVICE, I WAS VERY SATISFIED WITH YOUR PERSONAL INVOLVEMENT IN THE MATTER. KEEP UP THE GOOD WORK THANKS FOR ALL YOUR HELP More
Awesome service from Mr. Russo goof work, readonable prices. I’ve been there a few times and lm not dissapointed in the work or customer service. john is absolutely awesome! goof work, readonable prices. I’ve been there a few times and lm not dissapointed in the work or customer service. john is absolutely awesome! More