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2,016 Reviews of Kings INFINITI - Service Center
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July 01, 2018
Serving follow up. From calling to schedule the appointment to service completion I was met with total professionalism and promptness. Engine sounds like new tuneups gre From calling to schedule the appointment to service completion I was met with total professionalism and promptness. Engine sounds like new tuneups great. Thanks you all for your much appreciated assistance. More
by CURWIN.KING06
Verified CustomerEmployees Worked With
July 01, 2018
Professional, courteous, listen, attend to your needs All staff that I have interacted with is professional and courteous, listent to your needs, and attempt to or rectify any problems that occur. The ad All staff that I have interacted with is professional and courteous, listent to your needs, and attempt to or rectify any problems that occur. The additional premium for using a debit or credit card is too high though, it is almost 4%. Perhaps for a credit card, although credit cards already incur high interest rates. Debit cards - never - they are as good as cash. More
by MJSAPPHIRE917
July 01, 2018
Service I had a pretty good experience during my last service visit. The team took care of me within good time, faster than I expected. I was very pleased I had a pretty good experience during my last service visit. The team took care of me within good time, faster than I expected. I was very pleased More
by GREAVES.TAMIKA
Employees Worked With
July 01, 2018
Check other dealers My car was stuttering. Took it to Kings infiniti. They said my tranny needs to be replaced. Took it to another infiniti dealer. They updated the softw My car was stuttering. Took it to Kings infiniti. They said my tranny needs to be replaced. Took it to another infiniti dealer. They updated the software for free my car runs smooth now. Price for tranny is $5700 inc labor. They offered me %50 off!!they were going to make some money if I would get it replaced. Such a loose spot. Do not take your car there!!drive some extra miles and take it to another one.. More
by 12BALOUBER12
Employees Worked With
July 01, 2018
Not happy I have 2017 Qx50 with 12k on odometer that I brought for couple of miner issues number one it has a rattling noise coming from underneath the car that I have 2017 Qx50 with 12k on odometer that I brought for couple of miner issues number one it has a rattling noise coming from underneath the car that sounds like Im dragging empty cans. Number two i had a problem with my passenger window (one touch automatic up and down) option and three i had them chek my AC. With first issue all that was needed was a little adjustment but they wouldn’t take care of that because all they were focused is on telling me what I will need so they could charge me $800 for stuff that I don’t need right this second. Second issue, i was told by their service Rep.Nelson that my switch was disconnected by the people that did my tints and that’s why they’re not going to fix it under warranty. My response was Hmmm that’s Funny because i was there and they never open the door panel to disconnect anything and on top of that I did my tints a day after i got my car and the windows were working just fine for a year. So once he realized that Im some what knowledgeable he quickly changed his story. I was truly disappointed with the service department and their dishonesty. I wouldn’t recommend this place to anybody. More
by 2017qx50
Employees Worked With
June 27, 2018
Great and quick service I was very satisfied with my experience here. Not only were they professional, and quick, I paid way less than I expected. I have absolutely no compla I was very satisfied with my experience here. Not only were they professional, and quick, I paid way less than I expected. I have absolutely no complaints and I look forward to my next visit here. More
by Janeenjordan29
Employees Worked With
June 27, 2018
Good service The staff at Kings Infiniti is great. Every one here is friendly. Plus it's walking distance from my house. The lounge area is nice and comfortable. The staff at Kings Infiniti is great. Every one here is friendly. Plus it's walking distance from my house. The lounge area is nice and comfortable. More
by stevennuke
June 22, 2018
knowledgeable about your product prompt & courtest service very knowledgeable about your product, recommendations are well received by me . I will continue to return there for service on our 2004 I35 the car very knowledgeable about your product, recommendations are well received by me . I will continue to return there for service on our 2004 I35 the car is running well thanks to the service dep't. returning is never a second thought ! More
by joseph.williams
Employees Worked With
June 22, 2018
NY inspection On first visit for NY state inspection machine was not communicated with my car computer?!?. On the second visit take only 15 min to do inspections T On first visit for NY state inspection machine was not communicated with my car computer?!?. On the second visit take only 15 min to do inspections Thank you JG More
by Jurek
Employees Worked With
June 22, 2018
Service Very efficient and thorough service. Staff is friendly and communicates with customers about the issues prior to doing the service which is important Very efficient and thorough service. Staff is friendly and communicates with customers about the issues prior to doing the service which is important to the customers. More
by NYMPHERM12
Employees Worked With
Jonathan Then
