Kings INFINITI - Service Center

Inefficiency low efficiency The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appoin The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appointment for customer to drop off car and pickup time always delay. More

Very professional service reps. Service was thorough and tim Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive y Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive you are greeted warmly by the support staff who visually inspect your vehicle and assigned you to a service rep. You receive a review of your vehicles service history and suggestions are made to keep the vehicle in peak working order. The vehicle can be serviced while you wait. The waiting room is clean and comfortable. There is always fresh coffee, tea, water and snacks More

Excellent Service The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I cam The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I came from many other locations of dealerships and I do enjoy Infiniti I may need to see about upgrade or the situation of the oil change that you know a little disappointed about corporate will find that that was something great for keeping customers like time oil changes hopefully that will come back. More

A very knowledgeable staff with pleasant personalities. I went for routine maintenance and was treated like a King. The wifi and snacks also made my wait bearable. I recommend this dealership to everyone. I went for routine maintenance and was treated like a King. The wifi and snacks also made my wait bearable. I recommend this dealership to everyone. More

Never had a problem always professional They are very nice and professional always quick never have you waiting around all day I’d recommend to everyone I know a great place to take your car They are very nice and professional always quick never have you waiting around all day I’d recommend to everyone I know a great place to take your car More

Service Every was very professional. They made me feel comfortable. The wait wasn’t that long. Nelson looked at my previous service and informed me what I ne Every was very professional. They made me feel comfortable. The wait wasn’t that long. Nelson looked at my previous service and informed me what I needed. He was very nice and helpful. More

Good experience! Nelson Morales is great and knows his job! He took the time to review my warranty and is honest. I hope he stays with the company for a long time!! Nelson Morales is great and knows his job! He took the time to review my warranty and is honest. I hope he stays with the company for a long time!! Marlene More

Service as expected My car is having a engine oil low pressure. It end up need to take the engine out to fix the problem. The estimate time to pickup as expected. Now my My car is having a engine oil low pressure. It end up need to take the engine out to fix the problem. The estimate time to pickup as expected. Now my car is running good More

Service check The staff was informative, polite & kind during my very first visit to get my car serviced. The process of servicing my car and informing on what I ne The staff was informative, polite & kind during my very first visit to get my car serviced. The process of servicing my car and informing on what I needed to know was nice & smooth. Megan also does a really good job at ensuring all appointments are being handled accordingly! More

Routine service John answered my call, welcomed me into the service dept, assured me he will take care of my needs and he did , went above and beyond for his customer John answered my call, welcomed me into the service dept, assured me he will take care of my needs and he did , went above and beyond for his customer .. A1 More