
Kings INFINITI
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buddy gave superior quality customer service, and salesmansh I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're i I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're in the QX60, love this car even more. More
Worse customer service I towed my car to kings Infiniti because my clutch lost pressure, which was on the Thursday before memorial weekend not knowing or was even told that I towed my car to kings Infiniti because my clutch lost pressure, which was on the Thursday before memorial weekend not knowing or was even told that the dealer was going to be close. I specifically asked for a loaner car before hand and was told they have to diagnose the vehicle first. On Friday when they first took a look at my car i was told by Ron(service manager) that the clutch is saturated in fluid and needed to be changed as the first step, not being sure of any other problems. Ron explained to me that I would get a loaner vehicle if my car wasn't ready on Friday but he was pretty sure 99% it would be. I didn't think it was a big deal because like I said I thought kings Infiniti would've been open on Saturday for me to get a loaner car. I believe Rons communication skills and his attitude towards customers needs a lot of work. A lot of my frustration being without a vehicle tying to get my family from point A to B over a 3 day memorial weekend could've been avoided if this situation was handle better and professionally. More
Thanks Roman We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and eac We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and each time it has been a wonderful experience. More
Worry Bug!! This was my first time purchasing a car from a dealership and I must say Thank You to Tim and the Head Manager! They were able to answer all my questi This was my first time purchasing a car from a dealership and I must say Thank You to Tim and the Head Manager! They were able to answer all my questions and worries, ensuring my comfort. The deal went pretty smoothly and I am beyond satisfied with my vehicle. Thanks again to the whole team of Kings Infiniti Brooklyn. More
Very Fast n Fair Handled the whole deal over the phone with Maria walked in signed the completed paperwork and drove away with a great lease deal on a Q50. My parents Handled the whole deal over the phone with Maria walked in signed the completed paperwork and drove away with a great lease deal on a Q50. My parents came in 5 min later and also drove away in a new Q50 More
Very unhappy I saw a car On line that I wanted and called Thursday (car was just posted Wednesday) Never heard back after I gave all my info on my trade in. Emaile I saw a car On line that I wanted and called Thursday (car was just posted Wednesday) Never heard back after I gave all my info on my trade in. Emailed and called Friday wanting to set up a test drive first thing Saturday morning. Called again Saturday at 915 am. And was told I would get an email with all the details/$ soon. Hours later I got a call saying it was sold??? The sales lady verlande Celestine was out Friday so that's why I never heard back!? She was also not aware that someone bought it right away...so what took the delayed response. It is an internet sale. Not a good way to do business. When we spoke without even seeing the car I said I am very interested please don't sell it. She should have asked for a deposit then or spoken to the people she works with to know someone else was interested. The delay in returning emails and calls is not a likable way to do business. More
Great Deaership, service and stuff I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q50. Tim was very helpful and patient in answering all my questions and concerns. The price that I got for Brand new Q50 couldn't be refused. Also during my visit I had a pleasure to speak to a general manager Rigaud to modify some terms. What ever was promised to me was completed within given time frame and no running around. Financial representative Roman didn't waste my time in trying to sell me any stuff that I don't need. The whole buying experience from start to finish was a pleasure and I'm really enjoying my new car. If you looking for a new car do yourself a favor and give this guys a chance. I leased many cars before from different dealerships and this would be the best so far. Thank you Kings Infiniti More
Great experience I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchas I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchased it to ask some questions and everybody was so happy to help. Great experience! More
great service, great people and luxury car:-) Loved it I would like to share a grate experience I had with leasing process of my new Infiniti QX60 at the Kings Infiniti dealership. The leasing process was I would like to share a grate experience I had with leasing process of my new Infiniti QX60 at the Kings Infiniti dealership. The leasing process was very nice, easy and clear, no hidden or extra/unknown charges. The sales person, Bob, was very helpful, knowledgeable and patient, as well the manager who was open to sit with the customers and answer as many questions as we had. Our first leasing experience was with Kia and it was horrible, so many extra fees and double charges, "magic" way of calculating monthly payment and so on..... So, this time we kept double checking all charges and monthly payments to make sure no one is overcharging us, and to our big surprise it was right calculated to the last cent. Thank you so much guys for the great job you do. More
One of the best dealerships I've ever been to I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti be I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti before that weekend. I visited the dealership on the 30th of May. Before that visit, I made few stops at two other infiniti dealerships (Infiniti of Bayside and Manhasset Infiniti). The service at Queens infiniti was great but their deals weren't working for me. The service at Mahasset Infiniti was pure junk but they had the deals I liked. I took a leap of faith and waited another day to visit Kings. I am so glad I took that step! The atmosphere is little slow at this dealership and its not as big of a dealership as the other two so I was little worried if anyone would help me properly. Believe it or not, I got both the BEST deal and also the BEST service at this place. I was helped by Mr. Zeltser. He is a 'straight get to the point' kind of person and at that point that is really what I wanted. He told me everything straight forward and what deals they have and what they can offer and VOILA! I made the deal the same day. I am extremely lucky to have come to this dealership and meet Mr. Zeltser. His knowledge as well as his customer service skills really differentiated him amongst others in the other dealerships. Thank you very much for the service and I will highly recommend everyone to go this place for all their Infiniti needs. I know people prefer something nearer to their house but believe me, if you want the best deals and the best service, make the small trip to this dealership. You will NOT be dissapointed. More